Liaison Officer Resume Example Company Name

LIAISON OFFICER

Experience

Liaison Officer
January 1988 to CurrentCompany Name

Office for Reintegration Programs.
Office of the Assistant Secretary of Defense for Reserve Affairs, Pentagon.

Deputy, Director of Personnel and Chief
January 2012 to March 2015City

Leads a team of seven senior liaison officers in developing DoD policy to improve military member and family preparation for deployment support, and subsequent reintegration with family, community, and employer.
Key accomplishments include:.
Planned, coordinated, and achieved flawless execution for 4,983 Yellow Ribbon Reintegration Program events, for 556,806 service members and their families resulting in enhanced family reintegration.
Utilizing the Unified Legislative & Budget successfully resulted in program cost being added to budget baseline and changed language giving the Services greater flexibility in executing their programs.
Partnered with Substance Abuse and Mental Health Service Administration, Service members, Veterans and Families Technical Center, National Guard Bureau, Health and Human Services, Department of Labor, and Veterans Administration to assist States' interdisciplinary teams in developing strategic plans to address gaps in access to care, mental health services and veteran employment resulting in increased collaboration between agencies and streamlined process for veterans needing care.
Effectively collaborated across multiple headquarters and departments.
Successfully developed and implemented the first ever knowledge-base pre/post deployment survey and long-term post event survey.
Instrumental in developing web-based joint survey and Air Force Reserve smart phone survey with real time data.
As a result, program managers and coordinators may immediately respond to audience comments on-site.

Deputy Director
January 2009 to January 2012City

of 30 person Directorate, led planning, implementation of policies, procedures and guidelines for strategic planning, organizational structure, readiness planning, and organization-wide personnel management issues impacting 70,000 reservist.
Key accomplishments include: Interim Director for four months, Chief of Air Force Reserve lauded "her leadership held organization together" during the interim and transition.
Led team that resolved lingering promotions policy inefficiencies; crafted legislation on promotion changes which saved over 800 man-hours per fiscal year.
Led several working groups which resulted in key legislation and new policy involving integrated personnel and pay systems, legislation allowing essential personnel serving as Air Reserve Technician to remain in the Reserve until age sixty and a strategically managed senior leader development program.
Synergistically led three divisions within the directorate to analyze roles and responsibilities for reorganization.
New organizational structure eliminated redundancies, enhanced capability and redefined the mission.

Assistant to the Deputy Chief of Staff Manpower
January 2009 to January 2009City

Provide policy and direction for $2B worldwide programs including fitness, feeding, mortuary and lodging for the Department of the Air Force.
Built agile support through programs promoting fitness, esprit de corps and quality of life for all Air Force personnel worldwide.
Key accomplishments include:.
As member of the Services Strategic Transformation Board, assisted in the planning and programming for the new initiatives resulting in efficient transformation of lodging, food and business activities.
Designed and built database to forecast developmental education, evaluations, and promotion boards.
Invaluable tool for senior leaders according to Air Force Services Director.

Assistant to the
January 2006 to January 2009Company Name - City, State

Strategic advisor for the command (region) on all personnel, manpower and services matters.
Developed and directed policy for force structure analysis, personnel programs, civilian personnel, readiness, senior officer matters, quality force issues, equal opportunity and family readiness.
Monitored and provided guidance for 18 multifaceted services programs that generated $47.2M annually in revenue.
Led strategic planning, process improvement and training initiatives which led to the development of the Directorate 5 year strategic plan.
Led diverse team of subject matter experts in the areas of human resources, youth & childcare, recreation & leisure activities, fitness, hospitality, and business development.
Assessment and recommendations improved efficiencies, revenue generation and customer service.
Effectively managed, facilitated and led senior leader seminar for commanders resulting in execution of standardized training for newly selected unit commanders.
Detailed as Interim Deputy Commander (City Manager) at Shriver Air Force Base for six months during commander's deployment.
Led/directed five diverse squadrons in executing vital operations to ensure success of key organizational initiatives.
Managed training, scheduling and allocation of personnel.
Directed quality assurance inspections and hazardous material certification initiatives.
Poised and polished speaker as mission briefer during Distinguished Visitor (DV) visits.
Led transition and transformation of the Mission Support Squadron and Service Squadron into one cohesive organization.
Reorganization ensured all quality of life and customer care programs were managed by one organization.

Assistant to the
January 2004 to January 2006City

Led an organization comprised of 4,000 people, including 1,000 local national civilian employees, consisting of six squadrons, a Professional Military Education Center, and Recreation Resort.
Executed a budget of $10M, and oversaw business operations with annual revenue of $60M.
Key accomplishments:.
Won Curtis E.
LeMay Award for "Best Services Squadron in the Air Force".
Won Hennessey Award for "Excellence in Food Services Operations in the Air Force".

Deputy Commander
December 2006 to July 2006City, State

during commander's deployment.
Led/directed six diverse squadrons in executing vital operations to ensure warrior support and community services of the Air Forces largest combat wing and a joint service population of nearly 25,000 personnel.
Enabled combat air power through security forces, logistics, mission support, services, communications, and contracting.
Program Manager for Okinawa Special Olympics, largest installation goodwill event.
Led team of 150 volunteers in planning and executing the Special Olympics program including, community outreach with local governmental agencies, fundraising, site design, infrastructure requirements, transportation, water and food for athletes and volunteers.
Efforts resulted in record level of funds raised and spectator attendance.
Restructured the Disciplinary Program; streamlined process, while preserving community values; decreased case load by 30%.
Commander 459th Services, Andrews, AFB.

January 2002 to January 2004City, State

Led a diverse comprehensive morale welfare, recreation and services organization supporting 1,300 personnel.
Responsible for providing mortuary support, food service, lodging, fitness, and troop support.
Led 27 person Mortuary team deployed in support of Operation Enduring Freedom and Operation Iraqi Freedom OEF/OIF, ensuring the care and respectful handing of deceased service members.
Identified and resolved long standing training inconsistencies, then instituted standardized process which immediately increased training by 30%.

Education

M.A : Social WorkOur Lady of the Lake University - City, StateSocial Work

B.A : Social WorkGrambling State University - City, StateSocial Work

Affiliations

Proven leader with a successful record of leading and motivating organizations comprised of military, federal civilian, contractors and volunteer personnel in fast-paced, challenging, diverse, and international work environments. Excels at planning, management and administration of multi-million dollar operational budgets, and building cohesive motivated teams. Accomplished speaker, facilitator, and community outreach collaborator. Areas of expertise: Strategic Planning Program & Project Management Policy Development Human Resource Administration Program and Event Planning/Execution Leadership & Mentoring Military Culture Building and Developing Teams Complex Problem Solving Education, Training and Curriculum Development

Additional Information

AWARDS Competent Communicator & Leader Award Defense Superior Service Medal Joint Meritorious Unit Award Air Force Meritorious Service Medal OTHER EXPERIENCES Medical Social Worker & Discharger Planner, Rapid City Regional Hospital, Rapid City, SD 2000 - 2001 Psychotherapist, Jewish Family Services, San Antonio TX 1994 - 1996

Skills

agile, Air Force, Budget, business development, business operations, customer service, customer care, database, DV, direction, fundraising, funds, Health and Human Services, human resources, leadership, logistics, Director, Mental Health, access, Office, organizational, personnel, personnel management, policies, process improvement, programming, promotion, speaker, quality, quality assurance, real time, scheduling, site design, Strategic, strategic plans, strategic planning, Technician, phone, transportation

Resume Overview

School Attended

Our Lady of the Lake University
Grambling State University

Job Titles Held:

Liaison Officer
Deputy, Director of Personnel and Chief
Deputy Director
Assistant to the Deputy Chief of Staff Manpower
Assistant to the
Deputy Commander

Degrees

M.A : Social Work
B.A : Social Work

Liaison Officer Resume Example

Resume Score: 80%

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