Liability Adjuster Resume Example Company Name

LIABILITY ADJUSTER

Summary

Dynamic insurance professional bringing over 3 years in the field of insurance with an emphasis on automobile claims.

Highlights

Superior customer service
Meticulous attention to detail
Spreadsheet management
Results-oriented
Advanced MS Office Suite knowledge
Multi-line phone proficiency
Active Property and Casualty Insurance License with the TX, NM, AL & MS Department of Insurance
Complaint handling and resolution
Skilled negotiator

Experience

Liability Adjuster
December 2015 to CurrentCompany Name - City, State

Investigate and process insurance claims filed by policyholders.
Interview claimant and witnesses to gather pertinent information.
Handle claims involving damage to buildings and structures, or liability claims involving personal injuries or third-person property damage from liability situations, such as motor vehicle accidents.
Verify that coverage applies through an insurance policy.
Evaluate damages to ascertain compensation amount.
Consult police and hospital records.
Consult with lawyers, and physicians to get expert evaluation.
Examine photographs and statements.
Listen to or watch audio or video surveillance.
Record data and statements in report.
Evaluate all information to determine how claim should be handled.
Negotiate with claimant to settle claim.
Work with attorneys to defend insurer's position is claim is contested.
Issue payout amounts.

EBI Adjuster; Subrogation Adjuster & Arbitration Adjuster
January 2014 to July 2015Company Name - City, State

Scene investigation thru Google Maps.
Reviewing estimates of damages to vehicles.
Reviewing statements from insured and claimant for liability.
Preparing evidence to be presented to Arbitration Forums.
Preparing evidence for litigation.
Issuing payments for bodily injury and property damage.
Reduced loss ratios through fair and prompt processing of claims.
Obtained relevant evidence and information regarding suspicious claims. Mentored over 10 new members of the claim staff.
Identified and collected evidence and determined its value to a specific claim.
Developed connections with local fraud bureaus, district attorneys' offices and professional associations.
Contacted injured parties and legal representatives to negotiate final settlements for claims.
Recommended settlement offers and negotiated payment arrangements. Obtained all necessary information to complete proper evaluation of injury claims.
Drafted statement of loss to summarize damages, payments and underlying policy coverage.

SUBRO PC Collector 1
December 2010 to January 2013Company Name - City, State

Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.
Maintained confidentiality of client information.
Recommended settlement offers and negotiated payment arrangements.
Explained terms of insurance policy coverage.
Explained laws of financial responsibility and consequences of default.
Processed license suspension requests.
Maintained a claims diary of over 300 claims a month.
Researched payment logs for overpayments and issued refunds.
Communicated thru email, mail and over the phone with customers.
Explained liability and rules of the road.

Education

High School Diploma : 1999Cleveland NJROTC - City, State, USA

Resume Overview

School Attended

Job Titles Held:

Degrees