Level 1 BMW Technician proficient in Dealer level servicing.
Excellent CSI scores achieved over the past year.
Level 1 BMW Technician. Responsible for repair of various BMW vehicles, including M vehicles. Maintained a more than 90% customer service satisfaction rating. Contributed to repeat and referral business by using strong customer service and problem solving skills.vFollowed checklists to verify that all important parts were examined. Serviced air conditioning, heating, engine-cooling and electrical systems. Examined vehicles to determine the extent of damage or malfunctions.
Student at BMW STEP in Cleveland OH. Graduated with Level 1 BMW certification.
Was a top performer in classes. Graduated on honor roll. Had a 4.0 GPA for Associates Degree program. MACS certified. Accepted into BMW STEP program.
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