I am a results-oriented and self-motivated Learning and Development Manager with more than 10 years of comprehensive experience in conducting training needs analysis and in the design, implementation and evaluation of blended learning solutions globally to staff at all levels.
•Managed a team of 2 Training Administrators
•Lead on the delivery of learning solutions for the different practice areas including diagnosis, development and project management of quality learning initiatives as agreed by all stakeholders and in line with the business strategy, within budget and ensuring they meet agreed time, cost and quality parameters
•Built and maintained strong relationships with internal and external clients and develop an excellent understanding of business strategy and objectives, identifying opportunities for learning and development interventions within the business areas
•Responsible to manage the training budget in EMEA
•Contributed to the effective evaluation of all learning solutions, to ensure continuous improvement and contribution to business objectives
•Developed a new training plan using a blended learning approach (both face to face and e-learning) focusing on developing the skills areas of all fee earners.
•Built and maintained strong relationships with the clients and develop an excellent understanding of business strategy and objectives, identifying opportunities for learning and development interventions to increased skills, talent and engagement of employees in the UK and internationally.
•Increased employee engagement by 30% with the design of a bespoke Learning Academy for the business and created a new Intranet site to provide a ‘one stop shop' site for learning for the business.
•Lead on the design and delivery of a bespoke leadership program for the senior leadership team of the business including diagnosis, development, project management and return of investment.
•Managed 3rd party supplier relationships where the program ensuring the program is ‘fit for purpose' and drives business performance
•Collated and monitored key Learning MI including course utilization, relevance of content and return on investment.
•Analyzed course evaluation data and strive for continuous improvement.
•Managed and developed effective working relationships with the Heads of HR, the greater HR team and senior managers across the business to ensure the general skills portfolio is aligned to the business strategy and to build the profile of the L&D team
Increased retention rate of new hires by 30% through development and delivery of induction program and a welcome pack for employees being outsourced to work on client projects.
EMEA Sales training manager role with Global Exchange Services,
Training and Development Consultant with Hemsley Fraser
European Sales system Trainer with American Express
Coursework in Meyers Briggs type indicator
Coursework in design, delivery and evaluation of training programs
Coursework in French, German, English and Italian history and literature, maths, physics, geography, biology, chemistry, philosophy.
Associate member of the Chartered Institute of Personnel and Development
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: