LiveCareer-Resume

learning ambassador resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Personable Training expert leveraging 15 plus years of performance to contribute to employee-centered training objectives. Collaborative nature and strategic approach to problem-solving with passion for boosting team morale through effective orientation and training materials. Talented Training Specialist well-versed in leading individual and group training devoted to topics like customer service. Motivational leader with quality-driven and innovative approach. Looking to offer years of experience in the current job industry to a new role with room for advancement.

Skills
  • Video instruction
  • Business Administration
  • Human Resources
  • Driving trainer
  • Motivational speaking
  • Training manuals and materials
Education and Training
Community College of Philadelphia Philadelphia, PA Expected in : Psychology - GPA :
  • 3.2 GPA
  • Major in psychology
  • Minor in education
Omart Training And Development Philadelphia, PA, Expected in 2010 Childhood Development Associate : - GPA :

320 hours completed

Experience
Eso - Learning Ambassador
Washington, MN, 09/2019 - Current
  • Documented training activities and changes to analyze program effectiveness.
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Scheduled training sessions based on availability of classrooms, equipment and instructors.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Administered course content, schedules and attendance utilizing learning management system (LMS).
  • Leveraged simulations, team exercises and group discussions to increase training program engagement.
  • Cross-trained on order picker,pit trainer, stow and pick departments as well as internal devices and continued training end users in new applications.
Ollie's Bargain Outlet - Cashier/Sales Associate
Kennett Square, PA, 07/2019 - 09/2019
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Drove sales and add-on purchases by promoting specific item options to customers.
Bright Horizons - Lead Teacher
Research Triangle Park, NC, 05/2016 - 06/2019
  • Involved parents in student learning to increase family interaction and student support.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Taught students fundamental building blocks and advanced concepts.
  • Helped learners of all abilities build learning and study skills to promote life-long educational goals.
  • Arranged rooms to facilitate optimal education for student groups.
  • Organized diverse activities to promote physical, mental and social growth of each child.
  • Created and maintained rich learning environment with diverse strategies to engage students and deliver enriching educational opportunities.
  • Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
  • Worked one-on-one with struggling students to design individualized lesson plans to increase progress.
  • Liaised between parents and administrative staff to clarify classroom and individual student objectives.
  • Evaluated facility environment, removed concerns and optimized for children's safety.
  • Clearly communicated objectives for all lessons, units and projects to students and parents.
  • Followed district protocols in handling and resolving disciplinary issues.
  • Researched books and supplemental materials to use in classroom in conjunction with lesson plans.
  • Maintained secure, disciplined classroom to give each student positive learning environment.
  • Set and communicated ground rules for classroom based on respect and personal responsibility.
  • Worked with students one-on-one to boost skills in weak areas and help grasp new concepts.
  • Updated files for individual children and teachers for recordkeeping.
  • Utilized technological advancements that engaged and empowered children.
Bright Horizons - Lead Teacher
Richmond, VA, 03/2011 - 05/2016
  • Involved parents in student learning to increase family interaction and student support.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Taught students fundamental building blocks and advanced concepts.
  • Helped learners of all abilities build learning and study skills to promote life-long educational goals.
  • Arranged rooms to facilitate optimal education for student groups.
  • Applied proactive behavior management techniques for classroom discipline.
  • Worked with fellow teachers to develop cohesive educational plans and improve support for diverse students.
  • Organized diverse activities to promote physical, mental and social growth of each child.
  • Stayed calm and patient in all student interactions to support individual growth and development.
  • Created and maintained rich learning environment with diverse strategies to engage students and deliver enriching educational opportunities.
  • Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
  • Selected optimal curricula and planned daily lessons to cover required topics and meet needs of children with varying developmental levels.
  • Established open and loving environment where children could express desires and focus on learning.
  • Worked one-on-one with struggling students to design individualized lesson plans to increase progress.
  • Liaised between parents and administrative staff to clarify classroom and individual student objectives.
  • Evaluated facility environment, removed concerns and optimized for children's safety.
  • Clearly communicated objectives for all lessons, units and projects to students and parents.
  • Followed district protocols in handling and resolving disciplinary issues.

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Resume Overview

School Attended

  • Community College of Philadelphia
  • Omart Training And Development

Job Titles Held:

  • Learning Ambassador
  • Cashier/Sales Associate
  • Lead Teacher
  • Lead Teacher

Degrees

  • Some College (No Degree)
  • Childhood Development Associate

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