LEAD TRANSPORTATION SECURITY OFFICER- SV PAY BAND F SUPERVISOR:TENIECE CLARK PHONE: 469-534-5061 FT
1. Obtain Immigration Services Officer position to assist USCIS in the processing of applications and petitions for immigration benefits at Texas Service Center in Dallas TX.
2. Transportation Security Officer with 5+ years of experience looking for a position at Texas Service Center in Dallas TX in order to provide support in chosen field.
3. Bilingual individual with professional experience seeking position as Immigration Services Officer.
4. Seeking position at Texas Service Center in Dallas TX as an Immigration Services Officer to utilize my background in transportation security.
Able to type 55wpm, 13000 key strokes
Experience in Microsoft Application (Word, Excel, Power Point )
09/2015 to Current
Lead Transportation Security Officer- SV Pay Band F Supervisor:Teniece Clark Phone: 469-534-5061 FT Transportation Security Administration － Coppell, Texas
Resolving simple, informal complaints of employees and referring others such as formal grievances and appeals to the supervisor, or an appropriate management official; and serving as coach, facilitator, and negotiator in coordinating team initiatives and in consensus building activities among team members.
Conduct security checks and provide assistance to Federal law enforcement agencies to identify individuals who are not presenting required legal documents for proper verification due to national security, public safety, or other legal grounds.
Training team members, monitoring and reporting on the status and progress of work, and representing the team in communications with the supervisor or manager for the purpose of obtaining resources (e.g., computer hardware and software, etc.).
Provide direct and continuing assistance to Law Enforcement officers and officials of other Federal agencies in identifying individuals who pose a threat to national security and public safety.
As a Lead Transportation Security Officer, I draft, review, revise and issue written Incident reports within prescribed time frames.
Strong Interpersonal communication skills.
Organizational skills and customer service orientation.
Adaptability and ability to work under pressure.
Research and interpret an extensive spectrum of sources, including Transportation Security standard operating procedure and regulations, state and local laws and other legal references in order to follow the correct course of action.
05/2012 to 09/2015
Transportation Security Officer- SV Pay Band E Supervisor: Charleen Lozovyy Phone: 214-934-7712 FTTransportation Security Administration － Coppell, Texas
Responsible to discover and stop emerging transportation security threats, utilizing state of the art technology.
Responsible to educate and provide friendly customer service to travelers.
Responsible to screen passengers and gather intelligence.
To oversee most transportation-related responsibilities of the federal government during a national emergency.
Operating screening equipment to identify dangerous objects in baggage and on passengers, and preventing those objects from being transported onto aircraft.
Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situation.
Ability to work effectively and efficiently and multi-task in a high volume environment.
Excellent oral communication skills.
Responsible for organizing and filing therapist's reports and documents.
Responsible for dealing with different home health agencies on therapist's notes and documents through telephone interaction.
Comfortable with ongoing change and learning new technology/processes.
At least intermediate ability in computer skills.
Ability to navigate multiple computer systems while interacting with the customer.
Education and Training
Bachelor's Degree: Social WorkerUniversity of the City of ManilaPhilippinesSocial Worker
Associate Degree: AccountingAccounting
art, coach, Interpersonal communication, Excellent ora communications skills, computer hardware, customer service, filing, focus, government, home health, Law Enforcement, notes, machinery, Excel, Power Point, Word, negotiator, Organizational skills, organizing, processes, progress, reporting, supervisor, telephone, Transportation, type 55wpm
Lone Star Award (July 2015): Recognizes exceptional handling of a security incident, such as detection of an extraordinary item, prevention or mitigation of a breach, or prevention of serious disruption to service.
Letter of Commendation (February 2015): In recognition of an outstanding support by performing duties toward the fulfillment of the Aviation Security Act.