Knowledgeable in an assortment of operating systems, applications and hardware. Customer service-oriented committed to resolving problems for customers quickly and accurately to reduce downtime and increase productivity. Able to work in a team setting or without supervision.
- Received multiple employee commendations for teamwork,
- Member of “Train the Trainer” committees
- Rewired CCTV for Buffalo Bills in Primm NV
- Rewired network for gaming floors at Primm Valley Resort, Buffalo Bills and Whiskey Petes in Primm NV.
- Set up offsite remote viewing for Casino gaming CCTV in compliance with Nevada Gaming
- Implemented computer monitoring system for district wide network
- Established site network while providing staff and student training and instruction
- Developed and established network security
- Coordinated all phases of newly adopted district video surveillance system
Facilitate job walks, provide estimates and bids for new projects, responsible for system design for commercial retro and installations including cable plant, telephone, video, data, CCTV, security and access control. Product experience in RG59, RG6, Cat3, Cat5, Cat5E, Cat6, Augmented Cat6, Fiber (50 and 62.5 micron, single mode and multi mode). Facilitate communication between the General Contractor and crew to ensure time lines are met and job efficiency. Most jobs were in a casino environment.
Supervise and coordinate staffing and training of sound and video technicians for multiple weekly services. Monitor system functionality, suggest and implement software and hardware upgrades or modifications. Responsible for videography and photography for all special events and the design of implementing such in various means for demonstration.
Involved in job walks and project completion for Point Of Sale, surveillance, computer networking (commercial) Installed CCTV system for Casino gaming.
Performed alarm and CCTV system installations, pre-wires, and maintenance. Oversaw the Commercial Dept. Conducted service calls, handled customer complaints, troubleshot technical issues, and suggested various system upgrades or hardware for sales while serving as lead technician. Responsible for completing service tickets and billing forms daily as well as other time logs. Managed warehouse inventory procedures for Sarbanes Oxley compliance. Worked with manufacturers with new product testing.
Served as the district's sole technical support for administrators, staff, and students. Performed maintenance on all technology hardware and software including renewals of licenses, support services, use monitoring, etc. Researched and submitted new software and hardware products and made recommendations to district administrators and the Board of Trustees. Coordinated E-rate projects and spending while working closely with consultants and vendors for accuracy and accountability. Trained staff in proper usage of equipment and software applications. Was responsible for troubleshooting system errors and resolving project complications. Handled photography of student events and assisted in the design for school website.
Received Informations Systems Certificate
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