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Lead Supervisor Security Officer Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Exceptional leader talented at conflict resolution, using excellent communication skills and being observant of my surroundings. Detail oriented with outstanding relationship building, training and leadership skills. Able to handle a wide variety of difficult situations and individuals with discretion and courtesy. Successful at encouraging others to work as a team to better meet and exceed company standards and goals.

Skills
  • Skilled in conflict resolution
  • Self-motivated and disciplined
  • Strong verbal communication skills
  • Extremely detail oriented
  • Natural leadership ability
  • Very observant of surroundings
  • Handcuff certified
  • CPR certified/ First-Aid training
  • Well versed in Policies and Procedures
  • Conscientious of job performance
Work History
02/2018 to Current Lead Supervisor Security Officer Ryman Hospitality Properties Inc | Tishomingo, OK,
  • Oversee security officers by communicating and enforcing compliance with tribal and state laws while emphasizing company standards of professionalism and safety.
  • Monitor security officers performance to ensure they are following all policies and procedures correctly.
  • Train new security officers and maintain superior performance levels.
  • Responsible for maintaining a safe and secure environment for all patrons, employees, and company assets.
  • Manage shift schedule and events to minimize overtime costs.
07/2016 to 02/2018 Security Officer Progressive Logistics | Topeka, KS,
  • Protect cash transfers to and from various parts of the gaming floor.
  • Perform all work in compliance with casino regulations, tribal regulations and applicable state laws.
  • Address and document all security incidents.
  • Respond promptly to all security calls and disturbances.
  • Monitor and report on all suspicious and irregular behavior of guests.
  • Manage casino assets with integrity and efficiency.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Maintained accurate and detailed logs of all events that occurred during each shi
05/2016 to 05/2016 Freight Handler Us Foods Holding Corp. | Great Falls, MT,
  • Unload freight out of a truck and organizing it onto wooden pallets to be stored in a warehouse at a pace that met or exceeded productivity goals and standards.
04/2016 to 05/2016 De-bone Dept. The Scoular Company | Downers Grove, IL,
  • De-bone the product to be processed using tools and equipment provided by the facility, while adhering to all USDA and GMP product standards and guidelines.
  • Followed all work safety policies and guidelines while maintaining a clean and organized work area.
  • Also observed equipment operation, notifying appropriate personnel of any malfunctions and/or safety issues or concerns.
06/2015 to 03/2016 Night-Loader Saint Anthony Hospital | Chicago, IL,
  • Located merchandise within the warehouse and pulled the order requisitions for specific accounts.
  • This is done using a forklift and/or pallet jack and then stacking the merchandise onto pallets, wrapping the pallet and marking it to ready to load onto the designated trucks.
10/2014 to 05/2015 Merchandiser Community Coffee | Port Allen, LA,
  • Drove a weekly route merchandising multiple accounts with attention to detail such as: stocking, rotating, and facing merchandise.
  • Also responsible for reporting any issues that arose with the account holder or with the product.
  • Built customer relationships at the store level to meet the customer's needs.
  • Organized store merchandise racks by size, style and color.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Loaded and unloaded merchandise using a ladder and pallet jack.
  • Rotated manufacturer products as needed.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Established strong vendor relationships to maintain and support the business.
12/2009 to 10/2014 Security Officer Par-A-Dice Hotel And Casino | City, STATE,
  • Worked with the Illinois Gaming Board in accordance with Illinois laws for patrons in a gaming environment.
  • Observing patrons actions and behaviors to maintain a safe and secure environment for the patrons and the company.
  • Coordinated with surveillance and East Peoria Police to ensure patron safety when leaving the property lawfully or unlawfully.
  • Monitored and reported suspicious activities to local authorities.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Testified at judicial hearings and trials involving criminal acts committed against the company.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Delivered accurate verbal and written reports to company personnel.
  • Responded to calls in both routine and emergency situations.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Processed and logged accurate and detailed incident reports.
  • Patrolled property perimeter and parking area.
01/2008 to 02/2009 Machine Manufacturing Specialist Caterpillar | City, STATE,
  • Worked on the assembly and repair line for the craftsmanship and assembly of high-end heavy duty engines.
  • 6 Sigma training with certification as a Green Belt, Caterpillar Production Systems.
10/1993 to 10/2007 Warehouse Attendant Treasure Island @ The Mirage | City, STATE,
  • Received incoming stock from various vendors and delivered materials to designated locations throughout a 52,000 sq. ft. warehouse.
  • Stocked and rotated all product throughout the warehouse.
  • Pulled requisitions for all departments throughout the property.
  • Established long-term customer relationships through prompt and courteous service.
  • Conducted monthly inventories of materials on the work floor.
Skills

Superb leadership ability

Excellent verbal and written communication skills

Detail oriented

Observant of surroundings

Well versed in investigative procedures

Critical thinker

Vast problem solving and conflict resolution skills

Disciplined individual

Meticulous trainer of new security officers

Education
Expected in May 2012 Associates | Arts and Science Illinois Central College, East Peoria, IL GPA:

Arts & Science

  • Minored in Criminal Justice
Expected in June 1991 High School Diploma | General Studies Basic High School, Henderson, NV GPA:

General Studies

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Resume Strength

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Resume Overview

School Attended
  • Illinois Central College
  • Basic High School
Job Titles Held:
  • Lead Supervisor Security Officer
  • Security Officer
  • Freight Handler
  • De-bone Dept.
  • Night-Loader
  • Merchandiser
  • Security Officer
  • Machine Manufacturing Specialist
  • Warehouse Attendant
Degrees
  • Associates
  • High School Diploma