Comm. Tech 4 with 8 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills. I'm great with listening to and resolving customers issues and needs. Technical support professional with IT background. Enjoys troubleshooting to find solutions to technical issues. Technical Support Representative who performs superior work under the pressure of rigid deadlines. Technical Support Representative skilled at resolving complex customer service issues in a timely manner. Customer service and sales expert who identifies customer needs and delivers solutions to problems. Comm. Tech. 4 driven to exceed sales goals and build long-term relationships with customers. Creates a positive experience through high-quality customer care. Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving individual sales goals. Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
Started in C.I.T. with a background in business management.
Attention to detail, blueprints, interpersonal skills, customer service, Dependable, electrical systems, Staff training, hand tools, hoists, inspection, inventory, listening, machinery, materials, outlook, power tools, problem resolution, problem solving skills, progress, promotion, protocols, public speaking, quality assurance, Quick learner, rapport, Read, repairs, repairing, safety, Sales, Strategic, teaching, team player, telephone etiquette, time management, Troubleshooting, verbal communication, wiring.
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