Lead Spa Receptionist/Spa Coordinator Resume Example
I am currently a dedicated and focused Spa Coordinator who excels in prioritizing and completing multiple tasks while maintaining a calm and welcoming atmosphere. I focus on driving productivity by leveraging strong front office management skills, and while maintaining strong working relationships with all team members and clients. I am very energetic and hardworking. I have a natural flair for presentation, and more importantly, I have a real passion in whatever I set my mind to do along with great work ethic. I can adapt well with change and always up for a new task to learn. I am organized, helpful and responsible by nature. I know that I can exceed the requirements needed for a position at this Company. I can only hope that you can see the great potential in me as your employee as I see in myself. Thank-you for this opportunity.
- Books Appointments for the spa in a very organized and timely manner.
- Ensure guests of the spa experience with us is memorable.
- Greet guests upon entering our facility, give tours, and cashiering the guest payments.
- Process purchasing orders to ensure every technician is in stock as well as the desk for items needed.
- organize meetings Deals with guest and/or technician complaints in a professional orderly fashion.
- Able to pick up and Maintain my bank.
- Understands the Process of preparing amenities for delivery.
- Able to Demonstrate proper phone etiquette when answering and placing phone calls.
- Able to perform the procedure of processing cash and credit cards into the POS system.
- Able to polish China, silverware, and glassware.
- As well as, setup and prepare tables for servers.
- Able to demonstrate customer satisfaction skills when dealing with complaints or incomplete orders.
- Able to perform cashier closing out duties as well as the server's end of shift duties.
- Able to Sanitize and maintain an organized and clean office space.
- Knows the Forbes 5 star service standards as well as able to perform them.
- Interact With guests outdoors and moving traffic.
- Maintain a cash flow with the sale of parking tickets.
- Able to withstand and work efficiently in varying temperatures of hot and cold.
- Able to inspect and secure the outer and inner perimeters of the zoo pertaining to the safety of our guests.
- Follow opening and closing procedures.
- Ticket Collection and scanning.
- Participation in after hours events.
- -Able to work well in diverse emvironments.
- -Very efficient at maintaining a healthy stress level when dealing with high stress/volume moments.
- -Excels in scheduling, phone etiquette, planning, and graphic design
- -Performs tasks through Excel, PowerPoint, and Microsoft Office.
- -Strong public speaker
- -Careful and active listener
- -Maintains an ABC card and Beer Permit
- -Professional and friendly
- -Multi-tasking
- -Cash handling
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Resume Overview
School Attended
- University of Memphis
- Northside High School
Job Titles Held:
- Lead Spa Receptionist/Spa Coordinator
- Room Service Cashier/Server
Degrees
- Organizational Management
High School Diploma
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