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Lead Spa Receptionist/Spa Coordinator Resume Example

Resume Score: 80%

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LEAD SPA RECEPTIONIST/SPA COORDINATOR
Summary

 I am currently a dedicated and focused Spa Coordinator who excels in prioritizing and completing multiple tasks while maintaining a calm and welcoming atmosphere. I focus on driving productivity by leveraging strong front office management skills, and while maintaining strong working relationships with all team members and clients.  I am very energetic and hardworking. I have a natural flair for presentation, and more importantly, I have a real passion in whatever I set my mind to do along with great work ethic. I can adapt well with change and always up for a new task to learn. I am organized, helpful and responsible by nature.  I know that I can exceed the requirements needed for a position at this Company. I can only hope that you can see the great potential in me as your employee as I see in myself.  Thank-you for this opportunity.

Experience
10/2015 - Current
Peabody Hotel Feather's Spa - Memphis, TNLead Spa Receptionist/Spa Coordinator
  • Books Appointments for the spa in a very organized and timely manner.
  • Ensure guests of the spa experience with us is memorable.
  • Greet guests upon entering our facility, give tours, and cashiering the guest payments.
  • Process purchasing orders to ensure every technician is in stock as well as the desk for items needed.
  • organize meetings Deals with guest and/or technician complaints in a professional orderly fashion.
12/2013 - 11/2015
Peabody Hotel - Memphis, TNRoom Service Cashier/Server
  • Able to pick up and Maintain my bank.
  • Understands the Process of preparing amenities for delivery.
  • Able to Demonstrate proper phone etiquette when answering and placing phone calls.
  • Able to perform the procedure of processing cash and credit cards into the POS system.
  • Able to polish China, silverware, and glassware.
  • As well as, setup and prepare tables for servers.
  • Able to demonstrate customer satisfaction skills when dealing with complaints or incomplete orders.
  • Able to perform cashier closing out duties as well as the server's end of shift duties.
  • Able to Sanitize and maintain an organized and clean office space.
  • Knows the Forbes 5 star service standards as well as able to perform them.
03/2013 - 11/2013
Memphis Zoo - Memphis, TN
  • Interact With guests outdoors and moving traffic.
  • Maintain a cash flow with the sale of parking tickets.
  • Able to withstand and work efficiently in varying temperatures of hot and cold.
  • Able to inspect and secure the outer and inner perimeters of the zoo pertaining to the safety of our guests.
  • Follow opening and closing procedures.
  • Ticket Collection and scanning.
  • Participation in after hours events.
Education
Current
University of MemphisOrganizational Management
May 2010
Northside High SchoolHigh School Diploma
Skills
  • -Able to work well in diverse emvironments.
  • -Very efficient at maintaining a healthy stress level when dealing with     high stress/volume moments.
  • -Excels in scheduling, phone etiquette, planning, and graphic design
  • -Performs tasks through Excel, PowerPoint, and Microsoft Office.
  • -Strong public speaker
  • -Careful and active listener
  • -Maintains an ABC card and Beer Permit
  • -Professional and friendly
  • -Multi-tasking
  • -Cash handling
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Peabody Hotel Feather's Spa
  • Peabody Hotel
  • Memphis Zoo

School Attended

  • University of Memphis
  • Northside High School

Job Titles Held:

  • Lead Spa Receptionist/Spa Coordinator
  • Room Service Cashier/Server

Degrees

  • Organizational Management
    High School Diploma

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