(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Lead Server with over 11 years career experience providing outstanding quality of service and exceptional dining experience. Seeking to advance professional career in the restaurant industry.
  • Managed server to ensure smooth dining operations on a daily basis.
  • Led training sessions for new servers.
  •  Reported all dangerous and improper situations promptly to management.
  • Oversaw dining room cleanliness and safety.
  • Stable work history
  • Assisted with greeting and seating guests as needed.
  •  motivated servers to ensure optimal service quality.
  • Maintained all applicable food sanitation and safety standards.
  • Provided personalized and responsive service.
  • Strong leader .
  • Full service restaurant background
  • Bilingual in English and Spanish
  • Supervisory skills
Harbor Retirement Associates - Lead Server
Mckinney, TX, 10/2004 - Current
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Developed and maintained exceptional customer service standards.
  • Optimized profits by controlling food, beverage and labor costs on a daily basis.
  • Collaborated with the Executive Chef to analyze and approve all food and beverage selections.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Counseled and disciplined staff when necessary.

Specialty Staffing - Server
Mahwah, NJ, 04/2017 - Current
  • Deliver exceptional friendly and fast service.
  • Answer questions about menu selections and made recommendations when requested.
  • Skillfully anticipated and addressed guests' service needs.
  • Accurate recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages. 
Specialty Staffing - Server
North Bergen, NJ, 03/2013 - 06/2016
  • Facilitated prompt and accurate seating and service of all guests.
  • Accepted payment from customers and made change as necessary.
  • Set tables with clean linens, condiments, and other supplies
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Trained new servers and floor staff in guests service expectations, safety procedures, proper food handling and restaurant protocol.

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