Self-motivated, responsible, team oriented, and punctual professional seeking to advance my career. Prepared to share my Dedication to making a difference, superb customer service skills as well as my ability to work independently and problem solve while knowing when to solicit aid.
Compiles financial and demographic data through accessing hospital databases as well as contacting patients and insurance companies while maintaining patient confidentiality. Manages daily reports to coincide with departmental goals of obtaining eligibility and demographic information.
Enters new or updated demographic and fiscal information into the medical centers registration/billing systems to support proper billing.
Registers patients via telephone or by registration forms in order to collect all necessary demographic and fiscal data needed for proper billing, follow up, manage care and patient care.
Covers off site units and response to all emergency walk-ins and follow standard operational procedures for action
Perform light front desk duties such as answering the phones and taking messages.
Provides operations Support, i.e., Scheduling, covering shifts, organizing work flow
Works on special projects provided by manager and director.
Responsible for the financial success of the Department by working on reports, providing root cause analysis as well as the Registration Support box.
Verifying Registration Information over the phone.
Documents all fiscal and Demographic Information.
Ensures Proper Billing.
Manages daily reports.
Evaluated incoming calls provided scheduling support for customers seeking on-site technician appointments.
Convey interest in each customer through courtesy, attentive listening and a friendly caring image.
Interacted with medical professionals on patients status via telephone
Seated and interviewed Patients.
Assisted with collections (co pays)
Prepared and filed medical records.
Typed up medical reports,
-Greeted patients (walk in and former)
-Verify insurance information and obtain referrals.
Ensure that all Students treatment plans were followed.
Followed and implement individual education plans and goals.
Assists with prevention/education curriculum development and presentations.
Worked closely with law enforcement agencies, schools, health, and welfare agencies.
Provided some direct supervision to interns and volunteers.
Refers child victims and their families to appropriate community agencies such as crisis intervention; legal
Advocacy, counseling agencies for medical, mental, physical, social and educational needs.
Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems.
Assessed and wrote treatment plans and weekly progress notes for each client assigned to caseload.
Worked with clinical psychiatrist to draft treatment plans for a caseload of patients.
Pursued ongoing education and training opportunities to further develop professional skills.
Supported residential clients in completing tasks such as toileting, brushing teeth and general hygiene.
Implemented therapeutic plans for each child and recorded child's progress in case file.
Referred family members to outside support options to help them cope during times of increased stress.
Acted as a role model for clients by exhibiting positive behaviors.
Conferred with parents and guardians, teachers and administrators to resolve clients' behavioral and academic problems.
Psychology and Sociology coursework
Social Science, Social Welfare and Social Work coursework
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