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Lead Security Supervisior Resume Example

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LEAD SECURITY SUPERVISIOR
Professional Summary

Advanced Operations Manager offering over 20 years of experience and proven success in security and retail management, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.

Skills
  • Project development and life cycle
  • Commanding leadership style
  • Work flow planning
  • Budgeting and forecasting
  • Cost reduction strategies
  • Security background
  • Cost reduction and containment
  • Team leadership and coaching
  • Conflict resolution
  • Strong problem solver
  • Accounting
  • Exceptional leader
  • Business plans
  • Coaching
  • Conferences
  • Conflict resolution
  • Continuous improvement
  • Cost reduction
  • Customer service
  • Financial reports
  • Forecasting
  • Inventory
  • Leadership communications
  • Marketing plan
  • Mentoring
  • Merchandising
  • Operations management
  • Payroll
  • Performance reviews
  • Performance management
  • Policies
  • Problem solver
  • Project development
  • Sales
  • Sales reports
  • Teaching
  • Troubleshooting
  • Security protocol understanding
Work History
Lead Security Supervisior, 12/2019 to Current
Company Name – City, State
  • Kept team compliant with security protocols and appearance standards.
  • Supervised grounds, employee entrances and exits and security officers on duty.
  • Recorded incident reports with detailed accounts of occurrences.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
  • Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.
  • Assessed ongoing risk factors and suggested improvements to Director of Security.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Submitted documentation, managed schedules and enforced policies.
OPERATIONS MANAGER, 06/2016 to 12/2019
Company Name – City, State
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Helped build and review master service agreements for work eligibility.
  • Managed and allocated staff and material resources to meet production goals by 90%.
  • Implemented incident management responses, including troubleshooting, root cause analysis and issue resolution.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
District Manager, 09/2005 to 06/2016
Company Name – City, State
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Prepared for and executed new menu implementations.
  • Led and directed team members on effective methods, operations and procedures.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
  • Improved annual productivity by 15 percent.
  • Supervised Seven locations to enforce high-quality standards of operation.
RETAIL STORE MANAGER, 06/1999 to 09/2005
Company Name – City, State
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Reduced shrinkage 40% by closely monitoring inventory and security procedures.
  • Completed routine store inventories.
Education
High School DiplomaMcnair High School - City, State
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Resume Overview

School Attended

  • Mcnair High School

Job Titles Held:

  • Lead Security Supervisior
  • OPERATIONS MANAGER
  • District Manager
  • RETAIL STORE MANAGER

Degrees

  • High School Diploma

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