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lead sales associate resume example with 12 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Enterprising individual with over 30 years of experience in building industries. Knowledgeable about inventory and account management with extensive understanding of construction product sales. Fast learner with commitment to efficiency and streamlining procedures for maximizing revenue.

Skills
  • Customer service
  • Mentoring and training
  • Payment processing
  • Merchandise displays
  • Accurate cash-handling
  • General building
  • Supply ordering
  • Light carpentry
  • Building maintenance
  • Color and material application
  • Drafting
  • Inventory management
  • Computer skills: Windows 10 and 20/20
Work History
Lead Sales Associate, 11/2015 to 01/2020
Trek BikesDallas, TX,
  • Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Managed day-to-day operations, including supervision and assignment delegation for 10-member team.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Reduced store theft by observing customers, identifying security risks.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Loaded and unloaded vehicles maintain store's inventory.
  • Bent, lifted, opened, and moved donated products weighing up to 70 pound bins ad furniture.
  • Assisted customers based on currently available product, promotional and policy information.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Owner/Operator Maintenance Business, 06/2008 to 07/2011
Tempur-PedicMorehead, KY,
  • Used basic carpentry and flooring experience to finish jobs high-quality work.
  • Completed expert painting with brushes, rolls and spray systems.
  • Coordinated with manufacturers to understand proper installation procedures for each type of material.
  • Read and understood blueprints, drawings and written instructions to complete accurate work.
  • Erected scaffolds in larger spaces with high ceilings, taking care to prevent damage to walls, floors, furniture or decorative moldings.
  • Installed wallcoverings such as vinyl, fabric and veneers in commercial, institutional, educational and private settings.
  • Prepared surfaces for covering by removing imperfections, filling holes and applying chemicals such as adhesives, plaster or waterproofing treatments.
  • Created proposal materials such as scopes, fees and bid documentation.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • To customer locations.
  • Improved customer satisfaction by finding creative solutions to problems.
Sales Associate, 06/2003 to 03/2008
Home DepotCity, STATE,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Helped customers by responding to inquiries and locating products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Mixed and matched paints according to customer specifications.
  • Worked with other contractors for successful project completion, including
  • Designed specialized projects, including kitchen and bath for residential and commercial applications.
  • Visited home sites when necessary to assess and fulfill customer needs.
  • Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
  • Assisted clients with budget considerations regarding selection of building and design products.
Education
Journeyman: , Expected in 1979
CA School of Wallcovering, Painting And Decorating - San Diego, CA,
GPA:

320 hours completed

Journeyman program in home remodel and decorating. Includes: wall prep, painting. papering, stencil, faux finish.

Building Inspector Trainee: , Expected in 1998
Storey County Building Department - Virginia City, NV,
GPA:

320 hours completed

Trained to inspect footings, nailing patterns, blue print and plans review, electric and an mechanical per 1998 UBC code book.

Additional Information

*Featured on: Bob Vila's, Restore America, The Nevada Segment

*Featured on: If Wall's Could Talk

Accomplishments

Featured on: If Wall's Could Talk, Bob Vila's: Restore America; Sam Jaffe's Home: La Jolla; Rancho Bernardo Model Homes; Steven King's movie set: Cujo; Storey County Court House; Featured in: The Nevada Magazine: The Spargo House and Historic Preservation Issues.

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Resume Overview

School Attended

  • CA School of Wallcovering, Painting And Decorating
  • Storey County Building Department

Job Titles Held:

  • Lead Sales Associate
  • Owner/Operator Maintenance Business
  • Sales Associate

Degrees

  • Journeyman
  • Building Inspector Trainee

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