Dedicated and focused Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Draft meeting agendas, supply advance materials and execute follow-up for meetings and team conferences.Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Serve as central point of contact for all outside vendors needing to gain access to the building.Disperse incoming mail to correct recipients throughout the office.Make copies, send faxes and handle all incoming and outgoing correspondence. Works for Clinical Director to ensure there is a therapeutic environment for substance abuse services. Lead in discussions and/or supportive services as needed. Drive consumers on outings and appointments as needed. Expert in Charting and vitals. Follow the orders from nurse to ensure all consumer are safe and appropriate for Roadback Inc. Supervise all RA and make sure they are following all policy and procedures.
Addressed all guest complaints and referred any escalated situations to management.Checked members and guests in promptly for their appointments.Organized weekly sales reports for the sales department to track product success.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.Assessed customer needs and responded to questions.Issued receipts for purchases and gifts.Unboxed new merchandise and stocked shelves .Maintained gift certificate documentation.
Assessed customer needs and responded to questions.Cleaned and straightened work area.Issued receipts for purchases.Operated cash register with proficiency.Worked overtime shifts during busy periods.Provided professional and courteous service at all times. Opened and closed register. Counted money for deposit and made nightly drops.
Verified that information in the computer system was up-to-date and accurate.Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.Created new orders in the Laboratory Inventory Management System (LIMS).Verified and logged in deadlines for responding to daily inquiries.Obtained information by contacting appropriate personnel or patients.Pulled patient charts for upcoming appointments.Typed medical orders for procedures and laboratory tests.Disseminated information to correct department, individual or outside location.Consolidated diverse medical records.Maintained complete confidentiality in accordance with organization and legal requirements.Followed-up with insurance companies and individuals to resolve discrepancies.Kept department clean, organized and professional.Treated a complex and diverse patient population.Charted clinical blood work results.Obtained informed consents as needed. Drew monthly blood work on each client. Separated and spun blood draws put in appropriate containers. Shipped all blood to appropriate Laboratory's. Worked closely with SED and Tri Core Labs.
Managed team of TenInitiated program that standardized employee training and led to increase in customer satisfaction by 12%. professionals.Handled cash and deposits using the proper accounting procedures and documentation.Trained and mentored new cashiers.Managed cashier shifts and breaks.Built and maintained productive relationships with employees.Greeted customers promptly and responded to questions.Documented performance issues.Counted and balanced cashier drawers.Balanced daily cash deposits and bank vault inventory with a zero error rate.Assembled in-store marketing displays.Trained employees on cash drawer operation.Supplied tellers with coin and currency as needed.
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.Maintained friendly and professional customer interactions.Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Opened a new store location and assisted in recruiting and training new staff.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Maintained daily record of all transactions.Trained staff to deliver outstanding customer service.Worked closely with the district manager to formulate and build the store brand.Assembled in-store marketing displays.Balanced daily cash deposits and bank vault inventory with a zero error rate.Trained employees on cash drawer operation.
Hair treatment trainingSanitation trainingHaircutting and Chemical Services training
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