Team lead - demonstrating effective leadership in all aspects of the job. Excels at streamlining operations.
Client account management
Consistently meet goals
Exceptional interpersonal communication
to Current Daniele Inc – Pascoag,
Receive all goods, for daily plant function.
Check and verify all driver and load documentation.
Work closely with the Plant/Kitchen manager - ensuring quality control.
Replenish stock, while maintaining a safe working environment.
Update the receiving/inventory control system.
Package and ship all outgoing packages - via FEDEX As lead receiver; I work independently as well as a team, to ensure correct goods are received and proper documentation is in order.
I also work closely with purchasing to ensure all internal inventory systems, have been updated.
to 09/2013 Granite Telecommunications – Quincy,
Within Granite, as Team Leader of the Broadband provisioning department.
oversaw a team of approximately ten people, whom I monitored throughout the day, to ensure all broadband orders are placed and correct procedures are followed -- within the time constraints expected by the company.
Some of the requirements of my position included; but were not limited to, working with our business partners, to ensure all broadband prequalification/site survey information is accurate and updated correctly -- to process and obtain service order completions.
Entering all orders/adding billing charges, for new and existing Wireless/Broadband customers.
Establishing service, assigning IP addresses - and assisting our broadband repair dept.
Granite Telecommunications offers dial-tone, resale, infrastructure solutions and high speed broadband/wireless services throughout the country.
Granite works with the leading telecommunication companies in the country ie
Initiated roll-out of new enterprise software solution for sales reporting.
Trained, coached and mentored staff to ensure smooth adoption of new program.
to 09/2006 Simmering Soup - Okyodo Sushi LLC – Cumberland,
Simmering Soup is the Northeast distributor of OKAMI Sushi.
When I worked at Simmering Soup, I became CPR and First Aid certified to be prepared for any situations that may arise.
I was the Purchasing Assistant; who worked with outside vendors to negotiate cost for supplies, along with Inventory Control to ensure products on hand for production.
Our production facility was USDA certified.
I oversaw the organization and inventory of the offsite warehouses; I also assisted the Shipping and Staging logistics manager -- to ensure that all orders and documentation were correct, before shipping.
Developed and rolled out new policies.
to 11/2003 Conversent Communications – Marlboro,
While working at Conversent Communications I had many responsibilities.
Those responsibilities included working in the Repair Department, as a Repair Technician.
Taking incoming calls; assisting customers who had issues with their communications services -- including DSL, directory listings, billing and TFN issues.
I also worked worked with the NOC, (Network opertaions center) regarding T1 related issues.
5E switch access, troubleshooting dial tone, voicemail and other customer related issues.
Conversent Communications was a telecommunications and data company that dealt with Verizon and AT&T and Covad - which services data and voice lines, including On-net, Resale, and wholesale services.
Forklift operator - Inventory control/Data entry1998
to 2003 List Perfect LLC – Lincoln,
Whilst at List Perfect, I worked closely with the customer service reps to insure correct product, for production runs - through inventory control.
Worked with outside vendors, to order product and negotiate pricing.
I also operated a forklift and assisted the logistics manager, for all staging and loading/shipping purposes.
High School Diploma: Wood working/ConstructionCumberland High School-
Community College of Rhode Island-