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lead production supervisor resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Air Force veteran with Secret security clearance and 21 years on active duty who brings more than 10 years of production and operations management experience leading cross-functional teams of up to 230 personnel, and overseeing assets valued at over $700M to achieve production goals and meet or exceed performance indicators. Proven experience in change management, collaboration with external agencies, analyzing data/metrics, and applying Root Cause Analysis to reduce negative trends. Experience in leading teams, overseeing employee performance, and briefing executive management on corrective actions. Career supported by A.S. degree in Aviation Maintenance Technology, B.S. in Political Science, Certified Manager Certification, and in pursuit of M.A. in International Security.

Skills
  • Safety and compliance
  • Supply Chain Management
  • Cost reduction and containment
  • Employee appraisals
  • Quality Assurance
  • Operations support
  • Root Cause Analysis
  • Team Building
  • Change Management
  • Production Planning
Work History
08/2014 to Current
Lead Production Supervisor Csl Behring Cincinnati, OH,

I oversaw all aspects of aircraft maintenance operations including production planning, allocation of staff, equipment utilization, safety, and supply chain management for cross-functional teams of 230+ personnel and aircraft/equipment valued at $700M. Developed organizations long-term fleet health strategy, analyzed metrics/employed process improvements to meet Key Performance Indicators (KPI), and developed weekly, monthly, and annual flying/maintenance schedules.

Specific achievements include:

  • Project Officer for deployment, developed and executed logistics for 15 aircraft, 100+ personnel, and $4.7M of equipment resulting in the graduation of 11 student pilots
  • Developed 12 member Product Improvement team to mitigate over 40 faulty hydraulic assets and reduce fleet-wide system contamination by 28%, and reduced aircraft downtime by 3%.
  • Expertly utilized assets with limited personnel, validated over 1.6K maintenance repairs and led a sustained unit production increase of over 20% for the Air Force's largest fighter mission.
  • Dedicated to process improvement, designed new aircraft configuration and airfield flow plan for refueling which increased the flying effectiveness rate 7% over the previous year.
07/2013 to 08/2014
Maintenance Operations Manager Morgan Properties Lumberton, NJ,

I led a diverse and cross-functional team of 46 personnel in support of all scheduled and unscheduled maintenance on 25 aircraft and equipment valued at $250M. Validated and directed maintenance, utilized management procedures to enforce strict adherence to technical manuals, reviewed maintenance documentation/databases for accuracy, and developed daily workflow schedules and staffing allocation.

Highlights of my achievements:

  • Organized 8 member team to rebuild four aircraft with 120 days down. Scrutinized over 3K maintenance actions and operational checks enabling perfect execution 5K flying hour program and increasing asset availability by 13%.
  • Devised Delayed Discrepancy program, properly allocated staff to rectify over 59 discrepancies in less than 30 days, reducing discrepancy rate to less than 1.5% while still meeting and exceeding all other performance indicators
  • Cultivated a culture of compliance by mentoring over 64 subordinates on sound maintenance practices, resulting in the organizations 94% quality assurance pass rate.
  • Analyzed and produced organizations scheduled maintenance program, completing over 638 actions and achieving a 99% effectiveness rate, organizations best in over 15 months.
06/2010 to 06/2013
Lead Quality Assurance Specialist/OSHA Compliance United States Air Force City, STATE,

I oversaw 19 Quality Assurance inspectors with 8 different specialties. Performed personnel evaluations and quality verification inspections on 1.1K personnel ensuring a safe environment for aircraft and equipment valued at $1.4B. Identified negative trends and performed Root Cause Analysis for development of corrective actions to present to executive leadership for execution. Conducted training and reviewed technical manuals, operating instructions, and procedures for accuracy and currency.

My accomplishments include:

  • Identified faulty generator technical manuals. Revised specifications and authored limits that discontinued erroneous component rejection. Changes were implemented fleet-wide and saved the Air Force over $130K.
  • Developed and authored engineer approved fleet hydraulic contamination repair plan, resulting in the replacement of 61 components, saving $58K and 161 productivity hours, and returning 11 assets to mission ready in less than 36 hours.
  • Revised quarterly maintenance evaluation plan. Identified negative trends and created over 15 presentations for executive leadership. Developed 56 training events for corrective action which led to a quality increase of 17%.
  • Created advanced maintenance documentation course. Trained over 80 personnel, emphasizing maintenance diagnostics documentation and increasing documentation efficiency by 25%.
Education
Expected in 08/2022 to to
Master of Arts: International Security
University of Arizona - Tucson, AZ
GPA:

In-Progress

Expected in 11/2021 to to
Certified Manager Certification:
Institute of Certified Professional Managers - Harrisonburg, VA,
GPA:
Expected in 05/2021 to to
Graduate Certificate: International Security
University of Arizona - Tucson, AZ
GPA:
Expected in 05/2019 to to
Bachelor of Science: Political Science
Fort Hays State University - Hays, KS
GPA:

Public Administration Concentration

Expected in 02/2013 to to
Associate of Science: Aviation Maintenance Technology
Community College of The Air Force - Montgomery, AL
GPA:

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Resume Overview

School Attended

  • University of Arizona
  • Institute of Certified Professional Managers
  • University of Arizona
  • Fort Hays State University
  • Community College of The Air Force

Job Titles Held:

  • Lead Production Supervisor
  • Maintenance Operations Manager
  • Lead Quality Assurance Specialist/OSHA Compliance

Degrees

  • Master of Arts
  • Certified Manager Certification
  • Graduate Certificate
  • Bachelor of Science
  • Associate of Science

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