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lead med tech resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Energetic Lead Medical Technologist commended as accurate, reliable and diligent individual focused on timely and quality completion of assigned work. Successful at ensuring test results validity before recording and reporting results. Detail-oriented and meticulous with skill to communicate test results effectively to nurse and physician staff members. Dedicated Medical Technician offering both direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Hardworking Medical Technician with 20+-year background in emergency and diagnostic treatment procedures. Skilled in comforting and reassuring patients while thoroughly explaining medical issues. Excellent record of accuracy and efficiency in intake procedures, vital signs monitoring and trauma triage. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Lab testing and reporting
  • Microbiological analysis
  • Anatomic specimen conduction
  • Technical report writing
  • Patient status assessment
  • Patient vital taking
  • Patient care documentation
  • Medical terminology knowledge
  • Sample collection
  • Direct Patient Care
  • Maintaining equipment
  • Medical Records Management
  • Treatment protocols
  • Specimen handling
  • Staff Management
  • Patient monitoring
  • Medical office administration
  • Schedule setting
  • Care Plan Development
  • Suture removal
  • Documentation Management
  • Specimen preparation
  • OSHA compliance
  • Laboratory equipment handling
  • Quality control data analysis
Work History
LEAD MED TECH, 10/2010 to 06/2015
Commonwealth Assisted LivingFarnham, VA,
  • Followed appropriate disinfecting procedures to sterilize medical equipment.
  • Communicated with dispatch and treatment center personnel to provide information about medical situations and receive instructions for further treatment.
  • Oversaw department updates such as changing methodologies and improving workflow.
  • Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
  • Used first aid and preventive medical procedures to stabilize critically ill patients.
  • Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
  • Administered medications and performed basic and advanced patient assessments.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Trained and mentored students and junior team members in laboratory protocols and compliance standards.
  • Prepared specimens for testing procedures.
  • Identified operational improvements to drive efficiency and quality of care.
Clinical Assistant, 11/2007 to 09/2010
Northwestern MedicineSaint Louis, MO,
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Equipped patients with assistance required for basic care.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
SWITCH BOARD PBX OPERATOR, 11/2004 to 12/2006
Cole HaanCharlotte, NC,
  • Answered calls on [Number] ring and engaged customers with friendly, professional demeanor.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Connected callers with appropriate professional, department or business.
  • Performed clerical work such as sorting mail, restocking supplies and typing documents.
  • Trained and mentored new PBX operations employees.
  • Announced important information and emergency notifications over PA system.
  • Maintained accurate records of calls placed and received.
  • Managed telephone switchboard of [Number] personnel and routed internal and external calls to provide quick connection.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Coordinated general corporate messaging and voicemail for organization with [Number] employees.
  • Supported customers by managing [Number] calls per day efficiently while maintaining professionalism and upbeat tone.
  • Monitored automated systems for placing collect calls and intervened for callers needing assistance.
  • Operated digital paging system to notify recipients of incoming calls.
  • Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
  • Operated switchboard and routed incoming calls to appropriate departments.
  • Provided relay service for hearing-impaired users.
  • Logged and routed incoming mail, conducted data entry and prepared outgoing mail.
  • Searched relevant directories to find contacts, business addresses, and [Type] information for customers and employees.
  • Maintained up-to-date knowledge of emergency call procedures.
Lead Supervisor, 08/2002 to 12/2006
OAK DALE HEIGHTSCity, STATE,
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Educated workers about proper safety procedures to prevent accidents and injuries.
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Interviewed, hired and trained new employees for production positions.
  • Maintained compliance with company policies, objectives and communication goals.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Coordinated employee schedules to keep pace with business needs and meet company demands.
Education
Associate of Arts: C.N.A, Expected in 04/2003 to CENTRAL ADULT - FRESNO, CA,
GPA:
Associate of Science: Business Administration And Management, Expected in 02/2003 to SIERRA NEVADA JOB CORPS - RENO, NV,
GPA:
GED: , Expected in 05/2001 to GEORGE M DEWOF - FRESNO, CA,
GPA:

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Resume Overview

School Attended

  • CENTRAL ADULT
  • SIERRA NEVADA JOB CORPS
  • GEORGE M DEWOF

Job Titles Held:

  • LEAD MED TECH
  • Clinical Assistant
  • SWITCH BOARD PBX OPERATOR
  • Lead Supervisor

Degrees

  • Associate of Arts
  • Associate of Science
  • GED

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