Hardworking Auto Mechanic successful at generating new business through referrals from satisfied customers. Offers trustworthy auto care and expert advice. Proficient in problem solving complex auto repair issues while consistently delivering quality service.
Examined vehicles to determine the extent of damage or malfunctions. Specialized in servicing brakes and suspension. Communicated with customers regarding vehicle issues and potential repairs. Removed and replaced tires, shocks, struts, brakes, and all suspension parts. Expertise in automotive alignment. Maintained a 95% customer service satisfaction rating. Contributed to repeat and referral business by using strong customer service and problem solving skills. Ordered accurate amounts of parts and supplies to maintain necessary inventory. Transported customers to and from the shop for the customer service program.
Followed checklists to verify that all important parts were examined. Rebuilt faulty assemblies, including steering systems and linkages. Examined vehicles to determine the extent of damage or malfunctions. Specialized in servicing brakes and fuel systems. Repaired and replaced belts, hoses and steering systems. Operated pneumatic tools and air compressors. Repaired and replaced radiators and water pumps. Washed, waxed and buffed the exterior of vehicles. Dried car surfaces using air compressors and cloths. Vacuumed car interiors to remove dirt and debris and cleaned upholstery and surfaces. Maintained used car lot.
Coursework in Engine Repair, brake systems, and drive train.
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