|Microsoft Windows XP/7/8 Operating Systems; MS Office 2003/2007/2010/2013 suites, Active Directory, Windows 2003, 2008 Server, UNIX, DOS, VPN, SQL, TCP/IP, DHCP, DNS, NetBios; Internet Explorer, Citrix Client/Web Client, SAP, Oracle/SQL/DB2 ODBC configuration, Bloomberg and other Market Data Applications, Adobe Acrobat Suite, Lotus Notes, Outlook, MS Publisher, Photoshop, FrontPage, Dreamweaver, WordPress, Fireworks; Norton Ghosting, S Cube, ManageNow, PeopleSoft, Remedy and Kayako ticketing systems, Partition Magic, Timbuktu, Remote assistance LogMeIn, VMWare, working knowledge of Cloud and Mobile technology, Datalink CareBook, Five9 Calling Solutions. Hardware: IBM, Dell, HP, Gateway desktops, IBM, Toshiba, Dell, Compaq, HP, MAC laptops; Blackberry, Android and other hand held devices; HP, Xerox, IBM printers; Networking hubs, switches, and routers and other networking technologies.|
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