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Lead Hostess Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Education
: , Expected in
to
Garces Memorial High School - Bakersfield, CA,
GPA:
  • Awarded Art 1, 2, and AP Studio Art Award
  • Continuing education at Bakersfield Christian
  • Member of Girls 2 Girls Club
  • Member of Garces Memorial Sports Medicine (3 Years)
  • Member of Art Club
Bachelor of Science: Nursing, Expected in 05/2025
to
Grand Canyon University - Phoenix, AZ
GPA:
  • Continuing education in Nursing
  • Received Antelope Scholarship
  • Received 2021 Select Scholarship
High School Diploma: , Expected in 05/2021
to
Bakersfield Christian High School - Bakersfield, CA,
GPA:
  • Member of BCHS Sports Medicine
  • Graduated with 3.8 GPA
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in restaurant industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • To-go order preparation
  • High-volume dining
  • Impression management
  • Guest seating arrangements
  • Table setting knowledge
  • Hospitality service expertise
  • Front-of-house display creation
  • Menu board art
  • Interactive communication skills
  • Beverage preparation
  • Group reservations management
  • Customer assistance
  • Stocking and Replenishing
  • Identification Checks
  • Cash Drawer Management
  • Bagging and Packaging
Work History
Lead Hostess, 06/2020 to 07/2021
Zios Italian Kitchen City, STATE,
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Helped servers by taking drink orders, bussing tables and writing down orders.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Checked and restocked server areas and organized and got change for front counter.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Student Athletic Trainer, 07/2017 to 07/2020
Garces Memorial Sports Medicine City, STATE,
  • Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice or while exercising.
  • Developed and implemented preventative programs to minimize injuries.
  • Communicated with head trainer and doctors about patient needs.
  • Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
  • Prescribed treatments such as rest, ice, compression and elevation.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Supported students in meeting training and conditioning goals.
Junior Volunteer, 06/2019 to 03/2020
Adventist Health Bakersfield City, STATE,
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Prioritized helping customers over completing other routine tasks in store.
Junior volunteer, 06/2019 to 10/2019
Kern Medical Center City, STATE,
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Reported patient requests, concerns, and other observations to staff.
  • Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Greeted visitors and answered questions about program, requirements and opportunities.
Certifications
  • CPR Certification
Hobbies

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Resume Overview

School Attended
  • Garces Memorial High School
  • Grand Canyon University
  • Bakersfield Christian High School
Job Titles Held:
  • Lead Hostess
  • Student Athletic Trainer
  • Junior Volunteer
  • Junior volunteer
Degrees
  • Bachelor of Science
  • High School Diploma

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