Seasoned Customer Service Supervisor who has overseen multiple mutual funds and over 20 associates.
Promoted to Call Center Supervisor in two years
Achieved perfect scoring on NQR 9 months in a row
Worked directly with clients - Principal Funds and Neuberger Berman Funds
Assisted with Neuberger Berman Funds and Aberdeen Funds transition
Assisted with Scholar Share transition
Assisted with all telecomunication involving rentals
Organized shop - including labeling inventory
Graduated 6th in class
Graduated Magna Cum Laude
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