Los Angeles , California Lead Courier/Supply Room Clerk
Presently fulfills a variety of Courier, Supply and Backup Assistant responsibilities in support of the Company's delivery of on-site dental and podiatric health care to nursing facilities, convalescent homes and assisted living communities throughout Southern California.
Maintains and applies current, state-of-the-art knowledge of system technologies, customer service efficiencies, dental treatments, the use of portable digital x-ray and biomedical equipment, sterile processing/distribution, pre-screening methodologies and internal multi-department collaboration, as needed, to best assist and support all aspects of day-to-day operations.
Possesses strong-to-expert ability with GPS technology, map-reading and personal knowledge of Southern California-area street systems, highways, building locations and municipal communities in the counties of L.A., Orange, San Diego, San Bernardino, Kern, Ventura, and Riverside.
Operates under clear and adverse day, night and all-weather driving conditions.
Properly calibrates and adjusted malfunctioning equipment to ensure proper working condition Performes both routine and emergency maintenance on instruments.
Quickly responded to and resolved all customer service issues in a timely manner.
Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained an organized expense log.
Maintained current knowledge of developments in technical instrumentation.
Completes all necessary paperwork using neat and legible handwriting.
Follows the company's loading and unloading procedures for hazardous materials.
Drives company vehicles for local and intra-state pick-ups and deliveries of Medical records, tests, specimens, equipment, and supplies.
Implements a more efficient method of completing drug inventory to increase productivity across shifts.
Continuously attended AMERICAN CAREER COLLEGE Los Angeles , California Student
full-time over a period of two years.
Gained essential knowledge of Health Claims and Billing.
M. HAMILTON ASSOCIATES Los Angeles , California Delivery Driver / Warehouse Manager
Loaded and unloaded 510 delivery Trucks per shift.
Verified each delivery against shipping instructions before delivering to customers.
Loaded truck and properly secured items to prevent damage during transportation.
Completed on-time deliveries by choosing the best and most efficient routes.
Drove company truck for local and intra-state pick-ups and deliveries.
Recorded each delivery using the proper paperwork before leaving the warehouse.
Operated heavy material handing equipment such as fork lift and pellet jack.
Communicated customer complaints, requests and feedback to company management.
Fostered positive working relationships with customers by responding to their questions and concerns.
Completed and submitted all necessary logs and paperwork on a daily basis.
Kept the warehouse and associated outside areas neat and clean at all times.
Interpreted maps and followed written and verbal directions.
THEODORE ROOSEVELT HIGH SCHOOL Los Angeles , California High School Diploma : General Education General Education
PROFESSIONAL AMERICAN CAREER COLLEGE Los Angeles , California Certificate-Health Claims Examiner / Medical Billing (Honor Roll / Perfect Attendance) Certificate-HIPPA (Health
Insurance Portability and Accountability Act : Microcomputer Technology Microcomputer Technology
SPECIALIZED ASSOCIATED TECHNICAL COLLEGE Los Angeles , California Certificate of Completion Real Estate Finance
National Institute of Realty and Finance Los Angeles , California
Punctual and efficient Courier seeks a position as part of a delivery team with opportunities for professional growth and development. Motivated to provide prompt, friendly and professional service at all times. Dedicated and Highly-skilled in traffic laws, vehicle maintenance and defensive driving. Superb sense of direction and clean driving record. Offers seventeen years in a route and distribution environment with vast knowledge of California streets and highways. Skills Trained in HIPPA compliance Dental materials knowledge Sharp critical thinker Sterilization techniques familiarity Inventory management aptitude Organized file management Manual dexterity Proper telephone etiquette Independent worker Superior customer service Medical terminology Instrumentation familiarity Dental terminology knowledge Eaglesoft Patient charting Valid California driver's license Insurance eligibility Computer-savvy Patient-focused care Knowledge of state roads and highways Compassionate Material handling Adaptable Organized Familiar with WMS Safe driver Proficient in MS Office Shipping and receiving Physically fit and agile Medication Inventory Management
LICENSES STATE OF CALIFORNIA Department of Motor Vehicles Sacramento, California Driver's License / Class C - A1410158
High School Diploma : General Education Certificate-Health Claims Examiner / Medical Billing (Honor Roll / Perfect Attendance) Certificate-HIPPA (Health
Insurance Portability and Accountability Act : Microcomputer Technology Certificate of Completion Real Estate Finance
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