Lead Cook Server Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Responsive team leader with strong retail and food service background combined with motivational and encouraging style. Problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. Experienced in handling high-volume customer needs. Skilled at recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized. Customer-focused and have a solid understanding of retail dynamics. Offering 14 years of experience .

  • Serving expertise
  • Opening and closing procedures
  • Culinary arts background
  • Teardowns experience
  • Preparation oversight
  • Food safety understanding
  • Weekly menu preparation
  • Organization
  • Supervision
  • Team management
  • Customer service
Lead Cook/Server Manager, 03/2018 to 03/2020
Soothe Hilliard, OH,
  • Developed and standardized new recipes to diversify kitchen offerings.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Supervised team of 13 employees in restaurant establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Planned and managed menus for weekly offerings and special events.
  • Managed inventory records and supply order
  • Handled cash and card transactions daily with accuracy and efficiency.
  • Inspected freezers and refrigerators prior to each shift to check temperatures levels, verifying proper functionality.
Key Holder Leader, 02/2016 to 10/2017
Freds Inc. City, STATE,
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Processed credit card payments and counted back change and currency with accuracy
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Achieved sales goals and business objectives by motivating staff
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Conducted department walk throughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Delegated tasks to employees based upon individual strengths and experience in
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Taught staff how to handle difficult situations with calm and professionalism.
Licensed Cosmetologist, 07/2012 to 08/2013
Stylemasters 2 City, STATE,
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Collected payment from customers and scheduled next appointments.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Scheduled appointments for customers using
  • Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit .
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Handled cash and credit card payments daily with accuracy.
  • Scheduled client appointments with necessary details, including preferences and special needs.
Education and Training
Diploma : Cosmetology, Expected in 07/2012
Blue Cliff College - Gulfport - Gulfport, MS
  • Completed coursework in hair, skin and nails
High School Diploma: , Expected in 06/2006
Arizona Charter Academy - Suprise,AZ,

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Resume Strength

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Resume Overview

School Attended
  • Blue Cliff College - Gulfport
  • Arizona Charter Academy
Job Titles Held:
  • Lead Cook/Server Manager
  • Key Holder Leader
  • Licensed Cosmetologist
  • Diploma
  • High School Diploma

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