LiveCareer-Resume

lead activities resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Beverage services professional dedicated to making sure food and beverage operations meet customer needs. Successful at growing revenues and maximizing profitability. Talented Bartender/ Manager successful at consistently delivering the highest quality service. Fast worker who always goes the extra mile to sell more and keep customers happy. Bartender with more than 25 years’ experience in Restaurant setting. Driven to provide guests with exceptional service and genuine hospitality. Very organized and clean. Work well with communications to staff and vendors. Talented [Job Title] with experience overseeing daily activities and monitoring employees. Excellent quality assurance, issue resolution and interpersonal communication skills. Highly effective at troubleshooting and supervising talented teams. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Multi-tasking Team Leader well-known for executing successful, new [Type] initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Team Leader experienced in directing activities in [Type] setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.

Skills
  • Workplace safety
  • Client Service
  • Complaint resolution
  • Safety processes and procedures
  • Adaptability
  • Performance improvement
  • Quality control
  • Resource Allocation
  • Knowledgeable in [System]
  • Daily workflow improvement
Work History
Lead Activities, 03/2017 - Current
First & Main Assisted Living City, STATE,
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked closely with all Directors including Director of Activities, Director of Nursing, Director of Operations to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information for meetings.
  • Supervised work of contracted employees to keep on task for timely completion.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Identified issues, analyzed information and provided solutions to problems.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Improved operations through consistent hard work and dedication.
Day Bar Manager, 01/2006 - 11/2015
Jimmy V's City, STATE,
  • Worked daily as daytime Manager with kitchen, bar and management responsibilities including host, waiting tables, bar responsibilities with customers, ordering resources, time management and food preparations when needed.
  • Worked with various vendors and purchased food and alcohol.
  • Effectively handled customer complaints and special requests.
  • Maintained stock levels to prevent shortages of critical items.
  • Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.
  • Accurately and quickly calculated checks and made change.
  • Operated credit card machines correctly and quickly.
  • Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff.
  • Greeted newly seated guests in a friendly and timely manner.
  • Maintained a positive working relationship with fellow staff and management.
  • Confirmed accuracy of orders against requisitions.
  • Sliced and pitted fruit and filled ice bins with crushed or cubed ice.
  • Quickly removed debris accumulated at the bar to consistently maintain a clean service area.
  • Cleaned and stocked glassware, assisted with beverage service and transported dishes to the kitchen.
  • Greeted all customers, recorded correct orders and performed cashiering duties.
  • Operated cash register/ POS system and processed customer cash and credit card payments.
  • Accurately filled customer orders.
  • Promoted positive customer and associate relations through courtesy, service and professional appearance.
Day Bar Manager, 01/2003 - 01/2006
Amici City, STATE,
  • Provided prompt, efficient, friendly, and quality service at all times Accurately balanced cash register at all times Maintained stock levels to prevent shortages of critical items Quickly mixed a variety of simple and complex cocktails Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff Operated credit card machines correctly and quickly Maintained a positive working relationship with fellow staff and management Sliced and pitted fruit and filled ice bins with crushed or cubed ice Cleaned and stocked glassware, assisted with beverage service and transported dishes to the kitchen Operated cash register and processed customer cash and credit card payments.
  • Accurately filled customer orders Promoted positive customer and associate relations through courtesy, service and professional appearance Calculate and returned appropriate change.
Education
: , Expected in
-
Ohio State University - Columbus, OH
GPA:
Status - Attended one year of studies. Left due to financial difficulties.
High School Diploma: , Expected in 1976
-
Springfield High - Springfield, OH
GPA:
Status -
Accomplishments
  • Created new beverage recipes Worked with vendors and created many daily specials and menu items.
  • Created and made various types soups daily from scratch for daily use Worked with outside companies to provide menus and bar tending skills for various functions.

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Resume Overview

School Attended

  • Ohio State University
  • Springfield High

Job Titles Held:

  • Lead Activities
  • Day Bar Manager
  • Day Bar Manager

Degrees

  • High School Diploma

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