Operating Systems: Windows 7, XP, Vista,
Software: Microsoft Office, Adobe Reader, Email
Laundry Supervisor December 2007 to CurrentRitz Carlton Hotel － Cleveland, Ohio
Oversee laundry and in-house valet dry cleaning services.
In charge of scheduling area staffing Create new processes to ensure maximum productivity of overseen areas while minimizing overtime usage.
Run daily laundry and weekly productivity reports.
Resolve guest issues and ensure guest satisfaction.
Perform monthly inventory of linen for both room division and food & beverage outlets.
October 2006 to December 2007Ritz Carlton Hotel － Cleveland, Ohio
Purchasing and Receiving Received guest packages and items from vendors Filled out the department's requisitions and delivered them to the correct department.
Utilized both Microsoft Excel and Outlook extensively Did inventory on an online ordering system and called-in orders Worked closely with the department to ensure guest needs were met.
Stewarding August 2005 to October 2006Ritz Carlton － Cleveland, Ohio
Organized and set up banquets function.
Camp Counselor / Assistant Camp Director May 2005 to August 2005Girl Scouts of Lake Erie Council － Cleveland, Ohio
Started as camp counselor as was in charge of several outdoor recreational activities mid summer was made Assistant Camp Director based on my dedication and commitment to my job as well as my exceptional work with the pa.
Became a part of a new pilot program at the metropolitan zoo in Cleveland hosting fifty campers.
Assisted with check in processes and creating summer curriculum.
Associate/Cashier/Supervisor May 2004 to May 2005Quizno's － Cleveland, Ohio
Performed cashier duties such as cashing people out, counting the drawer, making cash drops, Inspected restaurant to assure its cleanliness Performed inventory of restaurant items, Performed opening, closing and set up duties of the restaurant.
H.S Diploma : June 2000Shaw High School － Cleveland, OH
Administrative Skills, Adobe, cashier, closing, counselor, Customer Service, Email, inventory, Director, Math, Microsoft programs, Microsoft Excel, Microsoft Office, Outlook, Windows 7, Operating Systems, Organizational Skills, Problem Resolution, processes, Purchasing, Receiving, scheduling, staffing, Phone Skills, Time Management, Vista
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Companies Worked For:
Ritz Carlton Hotel
Girl Scouts of Lake Erie Council
Shaw High School
Job Titles Held:
Camp Counselor / Assistant Camp Director
H.S Diploma : June 2000
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