High-achieving individual offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. A dedicated bagger with more than 8+ years in retail and customer service. Possesses a firm commitment to customer service that has been described as "second-to-none" by employers. Worked mainly outdoors from highest temperatures of 110+degrees, and still able to maintain and keep up with any job provided.
Routinely helped as many as 100+ customers each day in a high-volume retail outlet. The harder I worked and the more customers I took out to help them with their groceries and provided the best customer service they've ever seen the more money and tips I would receive. Received 15 "exceeds expectations" ratings on performance reviews. Met monthly income goals for 12+ months straight.
Supervisor: Alex Gomez
Contact Number: (626) 320-5145
Worked outside to maintain a good front yard and patio. Pulled out weeds and unwanted bushes and trees and also cut grass for neighbors and family members. Helped clean front and back yards, whether it was all trash or fix it up by adding more plants and decor. Outside all day to make sure my customers are satisfied with my work.
Supervisor: Charles Mann
Contact Number: (520) 228-3098
Bagged groceries, and organized their merchandise in their car. Worked mainly outdoors for 95% of the day. Would push grocery carts to their main location from one side of the parking lot to the other side of the building, every day. Answered customers' questions and addressed problems and complaints in person, in a good timely manner. Helped customers select products that best fit their personal needs. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Supervisor: Rachel Barba
Contact Number: (520) 247-8350
Kept the showroom clean and maintained neat, orderly product displays. Answered customers' questions and addressed problems and complaints in person and via phone. Maintained visually appealing and effective displays for the entire store. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Kept current on market and product trends to effectively answer customer questions. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Processed shipments and maintained organized stock shelves. Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags. Assembled bicycles, large toys, toy cars, and any other big
products for the store, company, and customers.
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