labor relations representative resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Professional Labor Relations Representative offering five years of experience, specialized training and education in Labor Relations, Recruiting, Hiring/Onboarding, and ensuring Safety protocol is met, within the public school sector. Facilitates positive and productive interactions between classified school employees and administrators including collective bargaining, grievance proceedings, and disciplinary matters.

Work History
09/2020 to Current Labor Relations Representative John Deere | Cary, NC,
  • Assign to over 1,700 CSEA members out of Fresno Field Office, representing seven different local chapters.
  • Negotiate, administer, and enforce collective bargaining agreements, memorandum of understandings, and settlements between local chapters and public school districts.
  • Communicate, interpret, and explain policies, procedures, codes, laws and regulations.
  • Represent and defend members during investigatory meetings, disciplinary matters, and grievance procedures.
  • Research, investigate, and seek solutions to member and local chapter problems and concerns.
  • Recruit and conduct new employee orientations for new classified bargaining unit employees.
  • Maintain confidential records and reports concerning personnel-related data.
  • Compose, proofread, and distribute correspondence such as letters, memos, and flyers.
  • Operate various technology equipment and software programs.
  • Coordinate and assist chapter leadership, Regional Representatives and Area Directors with meetings, trainings, workshops, membership publications, and other related CSEA programs.
12/2012 to 09/2020 Head Custodian III State Of North Carolina | Hillsborough, NC,
  • Conferred with site administrators and Custodial Supervisor regarding care and cleaning matters of school sites.
  • Lead, instructed, and supervised teams of 3 to 14 custodians from elementary to high school settings.
  • Made regular inspections of sites and of assigned custodial personnel.
  • Performed record keeping responsibilities such as attendance, vacation schedule, and use of sick leave.
  • Answered requests from staff and community for setting up classrooms, multi-use rooms, sport fields, and gymnasiums to accommodate various activities and sporting events.
  • Made minor non-technical repairs and adjustments to site equipment and fixtures, and report needed repairs.
  • Received and distributed school supplies and equipment.
  • Monitored storage, maintenance, and use of custodial supplies, materials, and equipment. and requisitioned as needed.
  • Assisted with monitoring assigned budget and ensure expenditures do not exceed budget limitations.
  • Received increase-in-hours and promotions during employment in February 2015, June 2016, and August 2017.
10/2012 to 08/2013 Shift Manager Brinks | Grand Rapids, MI,
  • Assisted management team in developing and creating positive atmosphere for staff and customers.
  • Trained and mentored new employees to maximize team performance.
  • Performed financial/inventory reports to evaluate performance, adjust strategies, and maintain sustainable operations.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Worked closely with team members to schedule breaks and shifts.
04/2011 to 09/2012 Sales Support Fastenal | City, STATE,
  • Assisted with sales and customer service regarding industrial and construction supplies.
  • Submitted monthly reports including inventory and financial reports.
  • Prepared sales quotes, and placed and fulfilled orders.
  • Received and shipped inventory, and performed deliveries using company vehicle.
  • Maintained clean and safe work environment for customers and coworkers.
Expected in to to No Degree | Mathematics Reedley College, Reedley, CA GPA:
  • Completed 48 units towards an Associates of Science of Mathematics degree.
  • Proficient in courses of Public Communications, Integrated Statistics, and Computer Concepts.
Expected in 06/2010 to to High School Diploma | Orange Cove High School, Orange Cove, CA GPA:
  • Completed Honors and Advance Placement courses in Pre-Calculus and Calculus.
  • Participated in sports and clubs such as Varsity Football, Drama, and Band.
Additional Information

Vice President, Chief Union Steward

CSEA, Kings Canyon Chapter #148 - Reedley, CA

  • Since 2016 to present, active with CSEA as a member, local chapter officer, and now staff employee, with five years of experience, specialized training and education in labor relations, starting with the Union Steward Training courses.
  • Relieved Chapter President of duties as needed and performed secretarial duties for local chapter business.
  • Represented CSEA members during investigatory meetings and disciplinary matters.
  • Coordinated and directed the activities of site representative and local chapter committees.
  • Served on committees such as Joint Labor Management, Employee of the Year, and Negotiations.
  • Served on many interview panels for classified positions and provided recommendations on candidates.
  • Assisted with the preparation and development of annual chapter budget for approval of chapter membership.

Community Service Liaison

KCUSD, Reedley High School - Reedley, CA

  • From 2017-2018 school year to end of employment, lead and supervised 9th to 12th grade students ordered from school or court to serve community service hours.

Staff Mentor

KCUSD, McCord Elementary School - Orange Cove, CA

  • During 2016-2017 school year, mentored 1st to 5th grade students who needed extra support and guidance outside of the classroom.
  • Exceptional customer service and interpersonal communication skills
  • Great experience with human relations and handling employee affairs
  • Interpersonal communication skills
  • Recruiting and handling onboarding process
  • Effective in establishing and maintaining positive relationships
  • Independent judgment, critical thinking and problem solving skills
  • Effective in maintaining calendar, managing time, and prioritizing tasks
  • Demonstrates professionalism, leadership and organization skills
  • Quick and proficient in operating and navigating technology equipment and computer software programs

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Resume Overview

School Attended

  • Reedley College
  • Orange Cove High School

Job Titles Held:

  • Labor Relations Representative
  • Head Custodian III
  • Shift Manager
  • Sales Support


  • No Degree
  • High School Diploma

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