Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships.
Highlights
Microsoft Office Products (Word, Excel, PowerPoint & Outlook)
Customer-oriented
Strong interpersonal skills
Team building expertise
Proven sales track record
Customer-oriented
Strong communicator
Skilled multi-tasker
Exceptional customer service skills
Accomplishments
Employee of the month multiple times.
Stayed at top 25 of region for sales representatives.
Constantly met monthly sales goals
Experience
10/2015 to
Bickford Senior Living – , ,
Assisted all chemist with Procuring Raw materials.
Help organize chemical list, keep materials stocked and organized.
Ship to our customers.
In January 2016 Promoted To Documentation Control Asst.
Duties:.
Keep FDA Master Files Organized.
Updated, transfer and approve new costumer formulas for new products.
Communicate with customers.
Work with Excel, Word.
Helped achieve company goals by supporting production workers.
Monitored and adjusted production processes or equipment for quality and productivity.
Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
06/2015 to Current
Lab AssistentBickford Senior Living – Wabash, IN,
06/2015 to
– , ,
Work in the line assembly of Packaging & labeling products.
Operated all equipment throughout manufacturing process to back-fill.
Maintained and enforced a safe and clean working environment at all times.
Coordinated closely with quality control regarding products awaiting dispositions.
07/2014 to 07/2015
Sales ManagerButler Technical Group – Clinton, IA,
Monitored customer preferences to determine focus of sales efforts.
Determined merchandise price schedules and discount rates.
Generated monthly and annual sales reports.
Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
Wrote, proofed and edited sales proposals and correspondence.
Addressed customer questions and concerns regarding products, prices and availability.
Answered customers' questions about products prices, availability, uses and credit terms.
Resolved customer complaints by exchanging merchandise, refundingmoney and adjusting bills.
Shared product knowledge with customers while making personal recommendations.
Maintained friendly and professional customer interactions.
to
– , ,
Answer phones provide information to general public
Process financial transactions .
Shipment & online orders.
Completed documentation for product and service sales.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
to
– Gurnee, IL,
to
Bickford Senior Living – , ,
Education
Expected in Current
Associate's Degree: Business Marketing Los Angeles Harbor College - , GPA: Business Marketing
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