Detail-oriented, newly certified in Phlebotomy with knowledge of genetics, microbiology, immunology and hematology.
Certified at Southeastern Tech with Phlebotomy in May 2013.
Developed and maintained positive customer relationships through effective communication.Performed various administrative duties, including data entry and document preparation.Collected urine and fecal samples.Kept facility stocked with necessary supplies, equipment and instruments.Sensitive to the needs of geriatric patients.Comforted patients and provided them with reassurance and encouragement.Promoted personal and co-worker safety.Maintained a clean, orderly and well-stocked environment.Participated in the maintenance of safe conditions within the facility and other related areas.
Maintained accurate stock records and schedules.Unloaded, picked, staged and loaded products for shipping.Oversaw special orders and after-hours, urgent shipping jobs.Oversaw warehousing and storage practices and housekeeping.Removed pallets, freezer boxes and damaged products from returning trailers.Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Appropriately suggested additional items to customers to increase restaurant sales.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Answered questions about menu selections and made recommendations when requested.Regularly checked on guests to ensure satisfaction with each food course and beverages.Promptly served all food courses and alcoholic beverages to guests.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.Managed closing duties, including restocking items and reconciliation of the cash drawer.
Coursework in Anatomy, Physiology and Health Assessments
Volunteered at the humane shelter in Savannah during the summers of my teen years. Volunteered at Dixie Stables on weekends and summers in return they offered me free riding lessons. Also joined the adopt a grandparent program at my local nursing home.
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