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kyc compliance officer quality control analyst resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Experienced Accuracy-driven Compliance professional, focused on evaluating and optimizing company policies and procedures across board. Disciplined and forward-thinking with results-oriented approach. Offering over ten years of corporate and banking experience.

Skills
  • Data Analysis
  • Policy Development
  • Quality Control
  • Legal Compliance
  • Internal Policy Implementation
  • Document Control
  • Compliance Training
  • Risk Mitigation
  • Audit Documentation
  • Document Review
  • Leadership Techniques
  • Risk Management Strategies
  • Compliance Reviews
  • Project Coordination
  • Risk Identification
  • Compliance Reporting
  • Process Implementation
Experience
KYC Compliance Officer (Quality Control Analyst), 10/2020 to Current
Servicelink, A Black Knight CompanyJacksonville, FL,
  • Facilitated adherence to safety and regulatory objectives and managed client-specific projects.
  • Anticipates and implements changes to the testing plans as a result of changes in the Bank's business environment including regulatory changes.
  • Perform Quality Assurance review for new onboarding, periodic reviews, ad-hoc reassessment and FINCEN triggers.
  • Play a key role in the development and roll-out of both strategic and tactical process changes.
  • Support the development of QA processes based on the identified quality standards.
  • Maintain working knowledge of all regulatory obligations and relate them to MUFG policies and procedures.
  • Provide subject matter expertise to KYC functions throughout the enterprise.
  • Prepare banking policy and procedures and explained all steps to appropriate personnel.
  • Fostered valuable shareholder relationships while maintaining strong working relationship with stakeholders throughout the enterprise.
RBG KYC Operations Analyst , 08/2018 to 10/2020
Bank Of The WestCity, STATE,
  • Reviewing the accuracy of retail and business account profiles.
  • Customer due diligence (CDD).
  • Work alongside RM to collect CIP and legal documents from clients
  • Working alongside our BSA partners for high risk clients as well as Control and Governance (C&G) and Client Acceptance Committee (CAC).
  • Putting together packets for C&G and CAC with appropriate documents as well as for PEP (politically exposed persons) clients.
  • Ensuring accounts are in compliance with federal regulations by utilizing Regional Banking Group Manual (RBGM) and Principal Standard and Guidance (PSG).
  • Clearing Sanctions and Adverse news hits and escalating properly.
  • Mitigating risks and filing SAIF’s as necessary.
  • Handling high volume of accounts on a daily basis.
  • Support business needs by helping create procedures for the bank new system.
Loss Mitigation Processor Team Lead , 02/2016 to 08/2018
Cenlar FSBCity, STATE,
  • Coached and developed new hires.
  • Assisted with escalations.
  • Ran daily reporting.
  • Communicated with Attorneys through LPS portal.
  • Work alongside Underwriting and Closing to assure proper documents received to move forward with Trial or Final closing.
  • Calculate final Figures after completion of trial period and sending approval to investor.
  • Assessed and determined customers Financials to insure risk rating was at an acceptable rating.
  • Gathered and reviewed customers financial documents deeming acceptable and in compliance with policies and procedures.
Loss Mitigation Team Lead, 09/2013 to 02/2016
Nationstar MortgageCity, STATE,
  • Coached and developed new hires.
  • Assisted with escalations.
  • Ran daily reporting.
  • Assisted agents and took calls when needed on 60+ day delinquent accounts.
  • Reviewed and processed incoming documents.
  • Assessed the individual circumstances and decided upon an appropriate course of action.
  • Reviewed financial documents to move forward with loss mitigation workout options.
  • Developed effective relationships with all call departments throughout the enterprise
  • Appointed head lead with round tables for client feedback
Consumer Loan Support Spec (Pre Fund Auditor) , 01/2013 to 09/2013
JP Morgan ChaseCity, STATE,
  • Reviewed critical documents for mortgage home loans, including Conventional, FHA, FNMA, FREDDIMAC, VA, PURCHASE, and REFINANCE loans.
  • Ensured accuracy of the HUD1 Settlement statements before closing document creation and funding.
  • Worked directly with team members to ensure salability of mortgage loans to the investor.
  • Provided feedback to site closers
  • Assisted with projects recommended by supervisor.
Loss Mitigation Team Assist , 08/2010 to 01/2013
JP Morgan ChaseCity, STATE,
  • Assisted team members on talk offs for escalations
  • Assisted with projects given by management
  • Contacted borrowers to assess reasons for default, individual intents and options for resolving issues.
  • Helped clients and attorneys complete short sales.
  • Presented and processed client loan documents and verified comprehension of essential language.
  • Assessed the individual circumstances and decided upon an appropriate course of action, ruling out risk to the bank.
  • Reviewed financial documents to move forward with loss mitigation workout options.
Education and Training
High School Diploma: , Expected in 05/2005 to Moon Valley High School - Phoenix, AZ
GPA:

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Resume Overview

School Attended

  • Moon Valley High School

Job Titles Held:

  • KYC Compliance Officer (Quality Control Analyst)
  • RBG KYC Operations Analyst
  • Loss Mitigation Processor Team Lead
  • Loss Mitigation Team Lead
  • Consumer Loan Support Spec (Pre Fund Auditor)
  • Loss Mitigation Team Assist

Degrees

  • High School Diploma

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