Information Systems Technician with 9 years of experience in the United States Navy, with expertise in Information Security and Assurance, Data Communications and Networking. Currently serving in the Naval Reserve and working at Command Navy Region Hawaii, Regional Operations Center, and performing the following responsibilities: Knowledge Management Assistant, C4I Administrator, Maintaining and Updating Staff Synch briefs for the Water Crisis Action Team, and Video Teleconference Operator. Currently hold a Top Secret/SCI security clearance.
Skills
Organization and Time Management
Customer Service
Dependable and Responsible
Problem Solving
Network Security
Technical Troubleshooting
Decision Making
Attention to Detail
Quick Learner
Verbal and Written Communication
Software Management
Troubleshooting systems
Education
Leeward Community CollegePearl City, HI, Expected in 05/2024 – –Associate of Arts:Information Security And Assurance - GPA:
Waipahu High SchoolWaipahu, HIExpected in 05/2012 – –High School Diploma: - GPA:
Work History
Brightwheel - Knowledge Management Specialist Denver, CO, 08/2020 - Current
Serve as a Knowledge Management Specialist for Commander Navy Region Hawaii located in Joint Base Pearl Harbor-Hickam (JBPHH), Hawaii. Primary purpose is to provide Regional Knowledge Management and serve as a subject matter expert in using operational/information knowledge management systems within Navy Region which includes data entry, information management and output of information
Promote knowledge sharing across adjacent regions, Emergency Operations Centers (EOC) and additional organizations through professional business procedures
Supporting operations within the Region Operations Center (ROC) through all levels of the Crisis Action Team activation with proper procedures and expertise during all hazard exercises and real life incidents
Expand local procedures to support United States Navy's Information Assurance requirements to ensure all ROC systems/databases are within correct security and integrity baselines
Accommodate developmental of processes to capture, store, and retrieve knowledge
To establish and maintain repositories of Region briefs, documents, plans and reports
Sustain a library of training materials for supported applications, manuals, reference guides, and training records.
Oklahoma Employees Credit Union - Information Security/Data Communications Expert Oklahoma City, OK, 03/2017 - 12/2019
Serves as a liaison for cyber security incidents in addition to properly accessing, handling, protecting, and reporting suspected loss of confidentiality of sensitive or classified information 100% of the time in accordance with all applicable orders, directives, instructions and regulations
Reports change in status that may impact continued authorization to access classified information on naval networks
Expert on Computer Network Defense (CND) tools used to safeguard ONE-Net infrastructure and data resources
Produces written, oral, technical and non-technical analytical reports on past, present and possible future network threats based upon network data and all source reporting. Assess policy and needs of the command to develop and implement policies that govern IT and cybersecurity activities
Actively engages with supervisors, managers and coworkers becoming closely aligned and engaged in the execution of work center's mission in support of command's strategic plan and vision
Coordinates collection and preservation of incident evidence, track and report progress of ongoing investigations
Ensures supporting parties have all necessary information required for investigation and remediation of all reported incidents
Investigates and analyzes CND incidents detected by Host Based Security System (HBSS) or other CND tools within the ONE-Net enclave or Navy Network Enterprise (N1\TE)
Maintains incident tracking information; planning, coordinating, and directing recovery activities; incident analysis tasks, including examining all available information and supporting evidence or artifacts related to an incident or event.
Presented operation briefs weekly to operational leaders and the Captain to identify the state of the command and it’s 9 detachments’ status to oversee of any actions needed to improve readiness of 7th Fleet Area of Responsibility to be actively supportive in assisting U.S Navy to defend and protect our nation and our allies.
Assisted 250 Theater Commands in access to the Defense Information Systems Agency Department of Defense Information Networks, Submarine Very Low Frequency Broadcast Builder, Secure/Non-secure IP services and Video Tele-Conference operations to help the overall mission and vision of 7th Fleet.
USS New Orleans - Information Technology Specialist City, STATE, 07/2013 - 03/2017
Operates and maintains information systems and various information technologies including local area networks, wide area networks, mini and micro-computer systems and associated peripheral equipment and services
Performs basic data back-ups, system restoring procedures, assigns or changes user accounts, and password resets
Provides desktop support to network users.
Performs troubleshooting procedures, documents technical support advice, and maintains media libraries.
Installs new hardware, workstation components, peripherals, and documents media hardware and software licences.
Manages and updates directory information, and monitors equipment status.
Assists technical personnel in providing critical voice and data communication links between ship and shore commands.
Operates and performs system monitoring and circuit restoration of various radio frequency communication suites
Ensures proper handling of cryptographic equipment and keying material
Properly handles formats, and transmits official message traffic
Performs corrective and preventative maintenance as required.
Maintains logs, articles, and publications as it relates to communication and network operations
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