A+ Certified Computer Technician
Proven ability to work independently, handle simultaneous projects, and meet deadlines.
Technical support professional with diverse computer deployment and maintenance background. Enjoys troubleshooting to find solutions to technical issues.
Excellent communication, organization, and problem solving skills.
Strong background in customer relations.
Computer experience: Laptop and Desktop Repair and Maintenance. Parts ordering through major manufacturers,Inventory management,New product rollout and deployment,Custom builds
Over 12 years in technical support and customer service roles
Provide continued maintenance of store network and unix point of sale stations
Serve as hardware and software expert, providing technical support for incoming customers as well as the store.
Provide daily support to ensure company staff has necessary tools to perform tasks efficiently.
Work with clients to analyze computing and network needs and install appropriate solutions within each client's budget.
Administer in-house phone system, network, Internet, e-mail and web site connectivity.
Provide weekly presentations to the public on hardware and software implementation.
Lifetime Computer Certification
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