Kiosk Team Member It Technician Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

Analyst with extensive experience in Quality. Proficiencies include Inspections and Writing and communications.

Talented in repair/inspection with a strong background in Quality Inspections.

Motivated [Quality Inspector] with 14+ years of experience. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.

Customer-oriented [Quality Inspector] with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

  • I started my career for the first 8 years in the Paint shop on Inspection Polish during which I inspected the paint quality and removed any defects with sander and then polisher. I also upgraded at the end of the line to make sure no defects got passed on to the next department
  • I preformed inspections on seal line, moist sand, Ed sand and black tape
  • I worked 2 years in body shop, where I inspected car frames for splits, weld balls, pits. cradles, dents, weak spots, good welds, bad welds, and other defects that could effect the production of a vehicle. And I inspected the vehicles after leaving the body shop for defects and radio them back to my team leader in body, so they could track the problem from there end
  • Then I spent the last 4 years Inspection and driving completed vehicles on the test track and writing up issues that were found during my driving test..then getting with my repair man to make sure the problem was corrected..sending in daily reports as to the efficiency of the number of vehicles driven
  • Strong technical writer
  • Test case documentation
  • Manufacturing test methodologies
  • Strong mechanical aptitude
  • Keen eye for detail
  • Measuring skills
  • Quality assurance controls
  • Equipment operation
  • Documentation abilities
  • Budget coordination
  • Customer relations
  • Communications
  • Scheduling and calendar management
  • Operations monitoring
  • Training and coaching
  • Waxing and Buffing
  • Process improvement
  • Case assessments
  • Operational improvements
  • Individual and group instruction
  • Safety and compliance
  • Cleaning and organization
  • Organization
  • Inspection procedures
  • Team building
  • Product inspections
  • Supervision
Kiosk Team Member/IT Technician, 11/2019 to Current
State Of IndianaDanville, IN,
  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Performed various troubleshooting tasks to address assembly issues.
  • Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Loaded and unloaded materials and components using proper safety procedures to avoid injuries.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Completed additional learning opportunities to advance knowledge and move into senior team member position.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Built and maintained working relationships with peers and upper management.
  • Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance.
  • Looked for ways to go above and beyond job requirements.
Quality Control Inspector/Paint Shop/Body Shop/ GA, 01/2005 to 03/2019
Hyundai Motor Manufacturing Of MontgomeryCity, STATE,
  • Performed quality audits and root cause analysis and organized government inspections, quality testing and training for [5] programs at [3] locations
  • Used specialized tools to take precise measurements of various aspects of samples
  • Worked with engineers to facilitate research and development testing, correct mechanical failures and generate technical specifications prior to release
  • Developed and implemented best practices for defect prevention and continuous improvement
  • Wrote detailed reports outlining performance, quality and defect rates
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications
  • Conferred with scientific, engineering and technical personnel to resolve design, research and testing problems
  • Consulted with engineers to resolve quality, production and efficiency problems
Correctional Sergeant, 06/2002 to 11/2004
Staton Correct. Facility - 2690 Marion SpillwayCity, STATE,
  • Ensured all disciplinary and medical lockups were monitored every 1 hours..
  • Maintained order in building and on grounds of level 3 prison.
  • Managed 1400 employees and supervised 300 offenders in level 3 prison facility.
  • Oversaw security and access privileges at 7-unit multi- complex.
  • Checked and secured building entrances.
  • Called and coordinated with police, fire and EMT services.
  • Greeted tenants and guests entering and leaving property to enhance awareness of security staff.
  • Patrolled premises regularly to maintain safety of employees and visitors.
  • Acted as first responder for medical emergencies, included incoming calls and code red situations.
  • Detained individuals when necessary to prevent security breaches.
  • Secured priceless and irreplaceable documents against threats of terrorism and sabotage.
  • Enforced all building rules and regulations in government facilities.
  • Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
Certified Real Estate Appraiser, 03/1990 to 07/2000
Harris Appraisal CompanyCity, STATE,
  • Scrutinized properties, both new and existing and maintained records of distinguishing traits for each.
  • Conducted research into values of area land and property to compile valuation reports.
  • Stayed current with different lender standards and documentation requirements.
  • Maintained up-to-date knowledge of local market information.
  • Completed appraisals according to federal and USPAP guidelines.
  • Utilized data regarding nearby properties to help determine value on property being appraised.
  • Appraised specified number of properties per week despite changing workloads and production goals.
  • Documented condition of each building by carefully photographing key features.
  • Ensured valuable understanding of local areas and properties worth by utilizing strong research skills.
  • Appraised residential properties as part of real estate transactions or legal proceedings.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Education and Training
: Business Administration, Expected in
Auburn University-Montgomery - Montgomery, AL
Activities and Honors
  • Member of the Peer Review Board for Hyundai Motor Manufacturing of Montgomery Alabama for 12 years
  • Member of the employees committee

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Resume Overview

School Attended
  • Auburn University-Montgomery
Job Titles Held:
  • Kiosk Team Member/IT Technician
  • Quality Control Inspector/Paint Shop/Body Shop/ GA
  • Correctional Sergeant
  • Certified Real Estate Appraiser
  • Some College (No Degree)