Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Proactive and motivated individual seeking a clerical role at the Henderson County district clerk's office where I can apply my skills in complex filing systems and refining reecord keeping processes to promote an accessible and user friendly archive for the company. Seeking a long term postion where I can provide clerical support and help the office alongside changing compant needs. If given the oppurtunity I will be prepared to hit the ground running and be an asset to all aspects of the job.

  • Scheduling and Time-Tracking
  • Health and Safety Procedures
  • Financial Forecasting
  • Cash Handling and Reconciliation
  • Implementing Pricing Strategies
  • Decision Making
  • Sales Leadership
  • Handling Complaints and Inquiries
  • Financial Recordkeeping
  • Customer Service Management
  • Flexible Work Schedule
  • Staff Coaching and Training
  • Recruitment and Training
  • Delegation and Supervision
  • Reporting and Performance Analysis
  • Persuasive Negotiation
  • Superior Work Ethic
  • Problem Anticipation and Resolution
  • Critical Thinking
  • Records Organization
  • Marketing and Advertising
  • Multitasking and Prioritizing
  • POS Terminal Operation
  • Relationship Building
  • Willingness to Learn
  • Retail Industry Experience
  • Regulatory and Legal Compliance
  • Service-Oriented
  • Adaptable to Changing Demands
  • Social Perceptiveness
  • Employee Training
  • Basic Mathematics
  • Resource Planning
  • Positive and Upbeat
  • Policy Enforcement
  • Creativity and Originality
Work History
Key Manager, 11/2018 to 10/2019
GopuffCollege Station, TX,
  • Counted registers and cleaned and secured shop at end of shift.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Learned entire store catalog of items to improve recommendations and increase upsells to customers.
  • Developed professional relationships to improve retention of key customers.
  • Assisted store managers with scheduling, interviewing and other administrative tasks associated with successfully running store.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Boosted sales rates by checking for and locating requested items in inventory system.
  • Recruited, managed and motivated -member retail team to give every guest positive and memorable experiences.
  • Propelled market share to surge ahead of competitors and earn higher ranking.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Initiated task schedule to associates based upon individual strengths and familiarity with different departments.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Mentored new sales associates to contribute to store's positive culture.
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates .
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Trained newly hired associates in upselling techniques, bolstering job expertise within a timely manner.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, and helped to resolve issues.
Layaway Associate (temporary), 09/2012 to 02/2013
BiscuitvilleFuquay Varina, NC,
  • Processed accurate credit, debit, check and cash sales transactions for more than 100 customer orders per day.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Managed efficient cash register operations.
Shift Leader, 03/2010 to 08/2012
Southwest Key ProgramsSan Bernardino, CA,
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Enforced company policies and regulations with employees.
Teacher's Assistant, 08/2022 to Current
Angel Keepers DaycareCity, STATE,
: Cosmetology, Expected in
Trinity Valley Community College - Athens, TX
GED: , Expected in 04/2009
Trinity Valley Community College - Athens, TX

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School Attended

  • Trinity Valley Community College
  • Trinity Valley Community College

Job Titles Held:

  • Key Manager
  • Layaway Associate (temporary)
  • Shift Leader
  • Teacher's Assistant


  • GED

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