Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature. very energetic, passionate with great patience.
Team leadership experience
Good communication skills
Clean and professional
Good at multitasking
Calm under pressure
04/2016 to Current
Key Holder Clarks retail store. － Boston, MAMy responsibilities at Clarks include opening/closing the store. when opening I make sure all the registers are open and are prepared for the day. I clean and dust around. as i go around i make sure all displays for the shoes are out and in order. through out the day i supervise the employees and make sure our customers are receiving the best customer service. I take care of all returns and cash transactions. while at the same time i make sure the store stays presentable and clean. when closing the store I count all the registers and prepare the bank deposit. I also help out the sales associates in taking out the trash and replacing any missing displays.
11/2015 to 04/2016
Key HolderHudson News － Boston, MAMy responsibilities at Hudson News included me preparing the store I was assigned for opening. I would open the gate and clean the floors and shelves. I also operated the cash registers and covered breaks for the sales associates. At the end of the afternoon shift i would count the registers and make the bank deposit.
06/2014 to 11/2015
Team Leader/ Assistant ManagerForever 21 － Boston, MAMy responsibilities working at Forever 21 were, supervising and managing a team of 10 employees at once, making sure we kept a safe and positive work environment. and also making sure our customers always received the best customer service.My responsibilities also included me Motivating and helping the sales associates keep clean of the store.
High School DiplomaChelsea High School － Chelsea, MA, USA