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Juvenile Probation Officer Coordinator/Probation Officer Resume Example

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JUVENILE PROBATION OFFICER COORDINATOR/PROBATION OFFICER
Professional Summary

Experienced Juvenile Probation Officer adept at working with juveniles, families and outside resources to develop and implement effective probation plans. Talent for building productive relationships that gets results. Qualified Probation Officer with [Number] years of experience working with [Area of expertise] offenders. Goal-oriented with skill in case management and collaborating with social service agencies for collaborative support. Adaptable and focused with a commitment to effectiveness. Highly-motivated [Job Title] with [Number] years experience in the criminal justice system, including case management, field supervision and weapons training. Seasoned professional with excellent communication, organization and interpersonal skills.

Skills
  • Administrative
  • Agency
  • Budget
  • Oral
  • Counseling
  • Clients
  • Notes
  • Meetings
  • Office
  • Court procedures
  • Interviews
  • Training and Development
  • Proficient in [Software]
  • Training and mentoring
  • Efficiency
  • Verbal and written communication
  • Presentence Investigation Reports (PSI)
  • Data Collection
  • In-depth knowledge of probation
  • Understanding of criminal justice
  • Progress
  • Public speaking
  • Reporting
  • Research
  • Strategic plans
  • Supervision
  • Phone
  • Written
  • Personnel
  • Risk and needs assessments
  • Delinquency Monitoring
  • Documentation
  • Court testimony
  • Team Building
  • Interstate Compact familiarity
  • Case Management
  • Report writing
  • Juvenile court system familiarity
  • Juvenile rehabilitation expertise
Work History
Juvenile Probation Officer Coordinator/Probation Officer01/2015 to Current
Pulaski County Juvenile Division Circuit Court – Little Rock, AR
  • Management.
  • Research and develop communication and development techniques on a case by case basis.
  • Provide supervision and case management of juveniles being placed by the court on probation and/or condition of release.
  • Administration.
  • Create, organize and maintain files, daily case notes on all delinquent youth in accordance with the Department of Juvenile Justice standards.
  • Communicate and transmit information to juveniles, court personnel, parents, counselors, etc.
  • Answer phone calls concerning clients, handle complaints and respond to request for information.
  • Counseling.
  • Appear in court and provide recommendations regarding treatment of the juvenile.
  • Refer juveniles to appropriate community agencies to complete services.
  • Meet with juvenile, family, school, and other agencies on a regular basis to ensure compliance.
  • Develop supportive relationship with the juvenile and serve as a role model.
  • Ensure that juveniles are being held accountable for violations by requesting revocation and reporting violations to the court.
  • Promoted department's mission and procedures to community organizations, school officials and law enforcement.
  • Facilitated meetings to collaborate with community stakeholders, presiding judges, attorneys and service providers.
  • Supervised caseload of [Type] survivors in juvenile justice system to address and support unique needs of these clients.
  • Coordinated and facilitated interventions with clients and service professionals.
  • Investigated juveniles' activities, school attendance, and employment.
  • Served as court liaison by attending court hearings and presenting reports and recommendations.
Probation Officer Coordinator05/2007 to 01/2015
Pulaski County Juvenile Division Circuit Court – Little Rock, AR
  • Management.
  • Liaison between probation officers and judges: communicated the needs and concerns of the judges to all probation officers regularly, timely and in a consistent manner; conveyed the concerns of the probation officers to the judges in a professional manner to resolve issues.
  • Liaison to United Family Services and other agencies.
  • Monitored leave time for probation officers to ensure there was not a shortage of staff.
  • Served as the point of contact for cases transferred from other counties within the state, and distributed those cases to the appropriate probation officers.
  • Scheduled regular monthly staff meetings and periodic training via speakers, videos or other methods.
  • Some meetings involved the judges.
  • Act as an advocate for the probation officers.
  • Handled complaints regarding probation officers as directed by the Judges.
  • Administration.
  • Maintained statistical information and performance reports on the status of individual caseloads and reported that information to the judges and Administrative Office of the Court.
  • Maintained probation officer training hours and report to Administrative Office of the Court.
Probation Officer05/1999 to 05/2007
Pulaski County Juvenile Division Circuit Court – Little Rock, AR
  • Provide supervision and case management of juveniles being placed by the court on probation and/or condition of release.
  • Administration.
  • Create, organize and maintain files, daily case notes on all delinquent youth in accordance with the Department of Juvenile Justice standards.
  • Answer phone calls concerning clients, handle complaints and respond to request for information.
  • Counseling.
  • Appear in court and provide recommendations regarding treatment of the juvenile.
  • Refer juveniles to appropriate community agencies to complete services.
  • Meet with juvenile, family, school, and other agencies on a regular basis to ensure compliance.
  • Develop supportive relationship with the juvenile and serve as a role model.
  • Ensure that juveniles are being held accountable for violations by requesting revocation and reporting violations to the court.
Education
Master of Public Administration2008University of Arkansas At Little Rock
Bachelor of Science: Psychology1995Central Texas University- Killen, TX
Certifications
  • American Society for Public Administration May 2008
  • Juvenile Officers' Certification Course, August 1999
  • Certified Volunteer Manager, May 1996
Affiliations
  • An experienced and accomplished Administrator with 23 years of experience within Pulaski County Juvenile Division Circuit Court; Strong background in juvenile and family circuit court; Ability to lead, manage, and train employees, volunteers, parents, and juveniles; Effective and efficient relationship skills with the ability to resolve conflict with discretion and confidentiality. KEY STRENGTHS
  • Management-Ability to manage employees effectively individually and within a group/team setting; provide support, mentoring, critiquing, and training.
  • Administrative-Ability to develop and maintain records (manually and electronically); Accustomed to handling caseloads sensitive information. Knowledge of court processes and procedures.
  • Training & Development-Provide training and support on new processes and challenges in effort to enhance departments, projects, individuals, and teams.
  • Communication-Ability to communicate across environments efficiently; Adept to transmitting information electronically, verbally, and written.
  • Analytical-Develop solutions to challenges within guidelines; Ability to make sound, quality decisions; Strong research techniques
  • Technical-Microsoft Office Suites, Records Maintenance in Legal Technical Systems.
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Resume Overview

Companies Worked For:

  • Pulaski County Juvenile Division Circuit Court

School Attended

  • University of Arkansas At Little Rock
  • Central Texas University

Job Titles Held:

  • Juvenile Probation Officer Coordinator/Probation Officer
  • Probation Officer Coordinator
  • Probation Officer

Degrees

  • Master of Public Administration 2008
    Bachelor of Science : Psychology 1995

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