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Jr Statistical Officer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dedicated and focused [<Job Title>] who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Accurate [<Job Title>] versed in database management. Strong organizational, technical and analytical skills.

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Advanced MS Office Suite knowledge
  • Time management
  • Excellent communication skills
  • Professional and mature


  • Results-oriented
  • Strong interpersonal skills
  • Customer service-oriented
  • Results-oriented
  • Works well independently
  • Courteous demeanor
  • Inventory control familiarity
  • Adaptive team player
  • Results-oriented


Accomplishments

Increased personnel productivity by [<Number>]% by creating a progressive pay program that tied safety and customer service to individual and team performance.

Increased office organization by developing more efficient filing system and customer database protocols.

Developed and implemented company’s first employee manual outlining all proper business procedures and office policies.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Database Maintenance
  • Assisted in the managing of the company database and verified, edited and modified members’ information.Computed Data Reports
  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
  • Computed Data Reports
  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Experience
Jr. Statistical Officer, 05/2002 to 09/2010
Cornerstone Building BrandsSylvan Beach, NY,

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Designed electronic file systems and maintained electronic and paper files.

Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.Verified that information in the computer system was up-to-date and accurate.

Compiled statistical information for special reports.

Provided accurate and appropriate information in response to customer inquiries.Built customer loyalty by placing follow-up calls for customers who reported product issues.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.Ran reports and supplied data to fulfill customer report requirements.Addressed customer service inquiries in a timely and accurate fashion.

Production Assistant, 01/2002 to 02/2010
Public Service CommissionCity, STATE,

Collected customer feedback and made process changes to exceed customer satisfaction goals.Made reasonable procedure exceptions to accommodate unusual customer requests.

Education
: Business Administration, Expected in 2000
University of Ottawa - Ottawa, Ontario
GPA:

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • University of Ottawa
Job Titles Held:
  • Jr. Statistical Officer
  • Production Assistant
Degrees

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