Corporate experience of 3 years in Information Technology in a customer based service provider. Strong interpersonal and
team management skills. Developed and implemented new service strategies to increase customer satisfaction. Always aimed
at reaching goals with hard work, dedication and leadership skills. Seeking a summer internship.
Highlights
· jQuery, Web services, PowerPoint, Word, Excel, Outlook, Databases, Lotus Notes, Windows O/S, Structured Query Language, C/C++, JAVA, J2EE, HTML, JSP
Experience
Java Developer / Onsite-Offshore Coordinator06/2014 to 12/2015Johnson & JohnsonKolkata, INDIA
Designed an automated process in EDMS application in order to improve current business manual processes by 80% Developed this tool by coding in Java, conducted unit testing the part developed Managed tasks assignments within team and status reporting/issue escalation during team meetings Developed technical specifications, conducted testing with Business users and prepared hand-over documents Conducted trainings/sessions over and above regular project schedule.
Systems Engineer08/2013 to 08/2016TATA Consultancy Services LTDKolkata, INDIA
Administrative Student AideHofstra University Public Safety
Provide customer service to employees and students related to events, facilities and parking management.
Java/J2EE Developer & ESB Developer
Ericsson certified telecom professional Developed Proof-of-Concepts for accessing Business needed Services and demonstrated them to the clients Performed various testing such as System Test, Unit Test, Integration Testing.
Awarded with "Inspiring role model to colleagues" in appreciation to the outstanding contribution to the organization in 2015.
Extra-Curricular Activities: Volunteered in TCS initiative program to conduct recreational services for the under privileged children Organized cultural event in TCS and winner of several athletic events.
Projects: ESB Developer, TATA Steel - Project Smart Steel Factory Kolkata,INDIA Developed Business Process Models designed to execute data flow from one system to other.
Dec '15Aug'16) Performed Data Transformation based on the mapping sheet.
Integrated various systems to provide communication within factories.
Highlighting team & project issues during team meetings and participating in taking remedial actions.
Proven abilities in troubleshooting application issues and pro-actively communicating with different application, technical, networking and database teams to solve the critical and non-critical issues at production, pre-production and test environments by performing Integration testing and System testing.
Periodically conducted status reporting and issue escalation.
Ensuring timely closure of team deliverables.
Education
MBA: Business AnalyticsMay '18Frank G Zarb School of Business, Hofstra UniversityHempstead, New YorkBusiness Analytics Activities
· Hofstra Business Consulting Group, Consultant Hofstra Badminton Club, Active Member
· Zarb Women in Business Club, Active Member Hofstra IT Graduate Association, Active Member
Bachelor of Technology: Electronics and Communication EngineeringMay '13Sikkim Manipal Institute of Technology, Sikkim Manipal University (UGC and AICTE approved)INDIAElectronics and Communication Engineering
Interests
Cultural Committee, Volunteer · College Magazine, Editorial Member
· Students' Council, Media and Sponsor Secretary · Women's Badminton/Volleyball/Basketball, intra-college Track & Field events
Languages
Fluent in English, Bengali and Hindi
Thailand, India
· Cultural Committee, Volunteer · College Magazine, Editorial Member
· Students' Council, Media and Sponsor Secretary · Women's Badminton/Volleyball/Basketball, intra-college Track & Field events
