Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills.
Knowledge of NewOrleans metropolitan area
Janitorial Manager04/2016 to CurrentC&W ServicesNew Orleans, LA
Housekeeping Manager05/2014 to 04/2016The Saint HotelNew Orleans, LAContacted housekeeping or maintenance staff when guests reported problems. Assisted guests with any special requests during their visits. Managed a504-room full service boutique hotel.
Housekeeping Manager10/2008 to 05/2014The Roosevelt HotelNew Orleans, LARecorded guest comments or complaints, referring customers to managers as necessary. Assisted guests with any special requests during their visits. Contacted housekeeping or maintenance staff when guests reported problems. Improved customer service ratings through ensuring rooms was ready ina timely manner.
Education and Training
High School Diploma1998Booker T Washington High SchoolNew Orleans, LA
Activities and Honors
Maintained a 3.5 GPA or higher throughout high school.