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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.

Skills
  • Fluent in spanish
  • Interior and exterior cleaning
  • Janitorial equipment familiarity
  • Sanitization techniques
  • Minor repairs
  • Mixing cleaning chemicals
  • Organization
  • Up-selling
  • Speedy and efficient
  • Team player
  • Team Leadership
  • Active listener
  • Safety awareness
  • Security understanding
  • Behavior management
  • Organizational skills
  • Decision-making
  • Problem resolution
Experience
06/2019 to 08/2021
Janitorial Cleaner Treehouse Foods Forest Park, GA,
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Stocked, sanitized, cleaned and inspected restrooms.
  • Disposed of waste and gathered individual trash bags to place in receptacles.
  • Read and followed company, customer and safety rules, policies and procedures.
  • Notified superiors of damaged fixtures, dispensers and furniture or building issues.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Strengthened building cleanliness by inspecting perimeters, picking up trash and sweeping sidewalks.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Responded to emergency cleaning requests to meet client expectations.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Sanitized frequented areas and equipment using approved supplies.
04/2018 to 09/2018
Bus Matron Common Spirit Williston, ND,
  • Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
  • Assisted with loading and unloading of riders in need of extra support.
  • Performed inspections before and after each trip.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Conducted emergency bus evacuations using main and emergency doors.
  • Complied with state, local and federal laws regarding student confidentiality.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Led instructional classes to protect recreational users from dangerous situations.
02/2012 to 11/2016
Barista Stetson University Athletics City, STATE,
  • Worked well in team environment as well as independently.
  • Analyzed and prioritized multiple responsibilities.
  • Provided assistance to others to complete tasks on time.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Participated in various extracurricular activities to build skills set.
  • Assisted department staff by answering phone calls and responding to emails.
  • Identified needs of customers promptly and efficiently.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Defined appropriate metrics and measurements to drive results.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
  • Analyzed operational performance to identify pain points and provided actionable solutions to management.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Identified operational and performance issues and worked with managers to resolve concerns.
Education and Training
Expected in 06/1989
High School Diploma:
Adlai Stevenson High School - The Bronx, NY,
GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.

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Resume Overview

School Attended

  • Adlai Stevenson High School

Job Titles Held:

  • Janitorial Cleaner
  • Bus Matron
  • Barista

Degrees

  • High School Diploma

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