janitorial cleaner resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Self-motivated and dependable service worker offering 4 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.
Skills
Interior and exterior cleaning
Exceptional time management
Supply inventory management
Friendly, positive attitude
Menu memorization
Check payment processing
High-volume dining
Food inspection
Dining customer service
Price memorization
Effective customer upselling
Point of Sale (POS) system operations
Safe food handling
Menu knowledge
White glove service
Sales Techniques
Quality control
Education and Training
Allen High SchoolAllen, TXExpected in 12/2015 ā āHigh School Diploma: - GPA:
University of Phoenix`Tempe, AZExpected in ā āBachelor of Science: - GPA:
Experience
Cheddar's - Server Albuquerque, NM, 01/2014 - 03/2016
Greeted customers, answered questions and recommended specials, and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Provided exceptional service to high volume of daily customers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Handled special customer requests for separate checks and menu substitutions.
Provided timely checks on guest needs and brought requests.
Calculated accurate bill amounts and processed cash and credit card payments.
Cheddar's - Server Allen, TX, 02/2016 - 02/2017
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Provided exceptional service to high volume of daily customers.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Calculated accurate bill amounts and processed cash and credit card payments.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Watermark Retirement Communities - Server Springfield, VA, 03/2018 - 12/2018
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Provided exceptional service to high volume of daily customers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Handled special customer requests for separate checks and menu substitutions.
Provided timely checks on guest needs and brought requests.
Calculated accurate bill amounts and processed cash and credit card payments.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Plated food and assessed plate presentation to maintain highest standard of food quality.
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