Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Customer Service Manager committed to delivering success through effective personnel and workflow management.Qualified Customer Service Manager offering a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions.
I am a hard worker . I give 100% at any job I have ever worked at . I am a fast learner and do what it takes to make sure things run smoothly. I work Well in a team setting. My customer service skill are great i enjoy working with people and giving people the best possible service available .
I feel I would be a good asset to El Centro. Give me the chance to prove myself and I will give you the best of what I have to offer. I am dependable, reliable , honest, and understand the confidentiality of the patients.
I do the Cleaning of the El Centro Clinic. I also keep the grounds free from debris and make sure the outside looks as good as the inside.This clinic is swept, moped and disinfected on a daily basis. the winter months I also shovel the snow to ensure the safety of the patients
Recorded and filed patient data and medical records.Carefully reviewed medical records for accuracy and completion as required by insurance companies.Carefully reviewed medical records for accuracy and completion as required by insurance companies.Strictly followed all federal and state guidelines for release of information.Wrote clear and detailed clinical phone messages for physicians.Prepared prescription refill requests on behalf of the physician.Retrieved physician correspondence from dictation service and made edits when necessary.Scheduled patient appointments.Completed registration quickly and cordially for all new patients.Ensured compliance with medical/legal requirements, JCAHO standards and Army regulations.
The one Class I took during this time was medical terminology which I did get an A .
I took a math class and public speaking class for my personal enhancement .
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