Detailed-focused and result-oriented IT professional with extensive knowledge in troubleshooting IT-related issues and effective training skills. Dedicated, organized, and self-directed team player with strong written communication, and relationship-building skills. Capable of identifying potential problems and providing recommendations for resolution.
Continuing education in Computer Forensics
Windows NT, XP, 7, 8, Server 2008; Apple IOS 10; MS- DOS
Novell 4.x; UNIX/Linux
MS Office proficient - Office Suite 2007, 2010, 2013
Root cause analysis
Strong analytical skills
Cross-tier components implementation
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