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IT System Administrator / Field Application Engineer Resume Example

Resume Score: 80%

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IT SYSTEM ADMINISTRATOR / FIELD APPLICATION ENGINEER
Professional Summary

I am seeking a system administrator position where my expertise in solve technical problems skills, which would be utilized for the maximum benefit of the organization and to leverage my ability to be as a part of the technology team and to fulfill organizational goals and objective. SUMMARY OF EXPERIENCE A skilled certified system administrator with more than 15 years of hands-on technical experience. Working experience in install, troubleshoot and administer Windows Server, Linux Operating systems, Windows desktop 7/8/10 Operating systems and Apple iOS. Troubleshoot and customize both Microsoft desktop office suite (2013, 2016) and Office 365 applications including Word, excel, One Note, Skype for business, outlook, PowerPoint, and O365 SharePoint online. I have strong interpersonal and communications skills, highly motivated, flexible, self-directed, able to manage multiple tasks, and ability to solve problems quickly, automate processes, excellent in research and writing technical documentation or user manuals, and I am able to work in a team environment as well as working independently in a dynamic environment is required.

Work History
Inspur Systems Inc - IT System Administrator / Field Application EngineerSan Jose, CA01/2017 - Current
  • Provide desktop support and system administration of Windows and Macintosh or Linux laptop and test laboratory server systems for engineers and employee.
  • Support includes OS installation and application support of test lab environments, hardware and software installation, upgrades and troubleshooting, automation of backups and patches managements.
  • Manage corporate office network including support Microsoft Active Directory, DHCP, DNS, storage servers.
  • Setup and configure hardware RAIDs (0/1/5/6/10) for SATA, SAS, SSD, NVMe, M.2 hard drives.
  • Configure firewalls, routers, L2/L3 switches, VPN, network equipment, endpoint security and have knowledge of security best practices.
  • Monitor, troubleshoot, and support both WAN/LAN network services, wireless services, test and productions systems, emails, and remote access network services Validation and calibration custom servers with various engineering activities that include test and systems validation, modeling and simulation, requirements analysis, data analysis, and overall systems integration.
  • Responsibilities:.
  • Provides technical system support to Human Resource, Pre-Sale, Post-sale, Product Management department, Marketing department, hardware engineers, and project management teams.
  • Implements and manage security policies on Microsoft server/Linux server platforms and applications.
  • Monitors system and network services, performance and capacity and generate problems or incidents reports.
  • Configure network L2/L3 switches, Cisco, Ruijie B6510-48VS8CQ, Arista 7060X, FS N8550-32C.
  • Configure, setup and administer Vonage VoIP provider and voicemail with Polycom phones.
  • Develop automation in Python, execute test cases, and analyze/debug failures for functional, and performance tests.
  • Identify and troubleshoot technical issues during prototype and MP phases.
  • Plans, determines employee requirements, builds, customizes, tests, implements, maintains, and enhances software and hardware systems.
  • Reviews system reports and adjusts system resource thresholds to assure best performance and efficiency of resource utilization.
  • Develop and maintain Linux/Windows scripts for test automation to improve accuracy and efficiency.
  • Create detail testing procedure plans including standard operating procedure (SOP) and report for all test results.
Washington Software, Inc, WSI - Windows Server AdministratorGermantown, MD01/2008 - 01/2017
  • Designed, implemented, configure and administered Windows Server 2012 R2 with Active Directory Environment for the entire organization.
  • Create and set up multiple Windows 2012R2 servers at Rackspace, AWS, Azure Cloud environment.
  • Configure new Internet Information Services, Migrated web sites from Windows 2003/SQL 2005 to Windows 2012R2 & SQL 2014.
  • Responsibilities:.
  • Installed, configured and administered Microsoft Windows Servers, Primary Domain Controller, Secondary Domain Controller, DNS Servers, DHCP, DFS Servers, Print Servers, and Created Virtual DR Servers using vSphere Replication.
  • Installed and configure Network Policy server (NPS) and created Radius authentication for Cisco Access point.
  • Created GPO and organizational unit (OU) Containers according to the requirement.
  • Installed and configure Windows Server Update Service (WSUS) with GPO to manage and aerometric distribute windows updates on all servers, workstations and company laptops.
  • Setup and configure compound NTFS permissions for DFS.
  • Configure and administered Microsoft O365 Exchange online and Office 365.
  • Documented procedure to implement into the production environment.
  • Installed and configured Remote Server and Workstation in all locations for Remote desktop access.
  • Migrated Web contents and SQL data from Windows 2003 to Windows 2012R2.
  • Administered Windows Server, SQL Server, and IIS.
  • Management Windows 2016 servers with MS SQL server 2016 at Amazon AWS & Microsoft Azure Project/Role: Continuous Network Monitoring Officer Project Description: Site survey, plans, deployments, and operations of different security and monitoring software Responsibilities:.
  • Planned, installed, configured, and operated Tenable Security Center, Passive Vulnerability Scanner (PVS), Log Correlation Engine (LCE), Log Manager, LCE Clients, Symantec Endpoint Protection Manager, McAfee ePolicy, Orchestrator (ePO), and McAfee host-based IDS and IPS systems.
  • Documented practices for scan zone use, best use of repositories, users and roles, scan policies, active scanning, analysis and reporting, and dashboards and alerting.
  • Developed formal remediation processes and reporting functions.
  • Executed network/host assessments, firewall reviews, application security reviews, and hardening reviews.
  • Conducted risk assessments, generate detailed technical recommendations, and coordinate remediation strategies.
  • Maintained and updated Operations and Maintenance standard operating procedures.
  • Reviewed security alerts and coordinated with Cyber Security teams on security events.
  • Provided technical assistance and expertise to the Service Desk and Site Support administrators.
Verizon communications - Software ProgrammerArlington, VA10/2001 - 12/2007
  • Software developer for the Verizon Trouble Administration System and the Wisdom Customer Internet Pre-Order applications.
J & S Consulting, Inc - Computer System ConsultantBurtonsville, MD10/1999 - 06/2001
Skills
  • Managed Windows Servers, desktops, WAN, LAN, VOIP, VPN, routers, network, security, and storage of multiple sites
  • System and Network Security & Monitoring
  • Setup Internet security tools and firewalls (Snort, Tripwire, NTOP, Nessus, http proxy servers, Eagle Raptor, Sun EFS, Cisco ACL, TCP wrappers, Symark PowerBroker)
  • Active Directory, Developer, VPN
  • Automation, Organizational, WAN
  • C, Policies, Web sites
  • Calibration, Print Servers
  • Cisco, Processes
  • Hardware, Product Management
  • Controller, Project management
  • Clients, Proxy
  • Data analysis, Python
  • Desktops, Reporting
  • DHCP, Requirement
  • DNS, Requirements analysis
  • Firewall, Routers
  • Firewalls, SAS
  • Functional, Scanning
  • Hard drives, Scanner
  • Http, Servers
  • Human Resource, Scripts
  • IDS, Simulation
  • IIS, Software installation
  • Internet security, SOP
  • LAN, MS SQL server
  • Laptops, SQL
  • Linux, SQL Server
  • Macintosh, Sun
  • Marketing, Switches
  • McAfee, Symantec
  • Access, System administration
  • Exchange, Systems integration
  • Office, Desktop support
  • Microsoft Windows, Technical assistance
  • Windows, Phones
  • Modeling, Troubleshoot
  • Monitors, Troubleshooting
  • Network Security, Upgrades
  • Network, Validation
  • OS, VOIP
Education
1999Networking Track at University of MarylandB.S: Information Systems
Certifications
  • CompTIA Security+
  • Cisco Certified Network Associate: Security (CCNA)
  • IBM Certified Specialist – Rational AppScan Standard Edition, System X
  • IBM QRadar Security Information and Event Management (SIEM)
  • Microsoft Certified Professional (MCP)
  • Microsoft Certified Enterprise Administrator: Windows 2008 Server (MCITP)
  • Microsoft Certified Systems Engineer (MCSE)
  • QualysGuard Certified Specialist (Vulnerability Management)
  • Symantec Data Loss Prevention (DLP)
  • (ISC)² Systems Security Certified Practitioner (SSCP)
  • VMware Certified Associate - Data Center Virtualization (VCA-DCV)
  • VMware Certified Professional (VCP)
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Resume Overview

Companies Worked For:

  • Inspur Systems Inc
  • Washington Software, Inc, WSI
  • Verizon communications
  • J & S Consulting, Inc

School Attended

  • Networking Track at University of Maryland

Job Titles Held:

  • IT System Administrator / Field Application Engineer
  • Windows Server Administrator
  • Software Programmer
  • Computer System Consultant

Degrees

  • B.S : Information Systems

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