Service-oriented IT Specialist with 14 years background at a very large Chemical Plant . Core competencies include Desktop Support, Advanced Troubleshooting and Computer Repair as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Possess very strong administrative and troubleshooting knowledge for the following: Active Directory, Easy Vista, SAP R/3 CP1 & P31, Lotus Notes Cassport, Kronos, Workday, Aspen Tech, My Info, All Microsoft Applications, Apple and Android Devices
Complex Problem Solving
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