Certified IT specialist with professional experience in installing and updating computing hardware, installing and managing networks and different operating systems, diagnosing hardware and software issues.
Strong verbal, listening and written skills. Comfortable in interacting with all levels of the organization and public. Able to negotiate and problem solve quickly, accurately, and efficiently.
Adept at multitasking to achieve individual and team goals. Committed to Actively Learning of new skills and technologies to provide quality and excellence service and support.
|Installing and Upgrading Computer Hardware, Printers, Network devices, Installation and maintains of Windows OS XP, Windows Vista, Windows 7, Windows 8, Windows 10, windows Server 2008, 2012. Active Directory, Apple OSX. Microsoft Office Suite: Word, Excel, Outlook, PowerPoint, Adobe, Photoshop, Flash, software, Working knowledge of HTML, CSS, C++, JAVA, SQL. , 3750, 2950, Installation and set-up of routers and switches, Cisco IOS Backup and restore, Setting up Serial and Ethernet Interfaces, CDP Configuration, OSI 7 Layer Model, TCP/IP, DNS,DHCP,LAN technologies and cables, Routing protocols RIP V!/V2, OSPF, IGRP, EIGRP, IP Addressing, Subnets, SVI, HSRP,GLBP, VRRP, IP Access List, VACL, Private-VLAN, SNMP, LAN/WAN , Wireless Devices, Small Office/Home Office Networks Installation and Maintenance, Wireshark, Symantec Tape Backup Software, Firewalls and IPS/IDS software's. Administrative and Business Understanding of Business Analysis, Business Analysis life cycle. Office Management, Records Management, Database Administration, Spreadsheets/Report, Event Management, Calendaring, Front-Desk Reception, Executive Support.|
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