SEARCH

IT student helpdesk Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
IT STUDENT HELPDESK
Summary

Network Security/Computer Forensics associate major, willing to gain more knowledge and experience. Pursuing to get a bachelors and certifications.

Skills
  • Technical help desk experience
  • Windows 10
  • System checks
  • Virus and spyware removal
  • Computer diagnostics and repair
  • Hardware support and troubleshooting
  • Microsoft Office
  • Quick learner
  • Highly motivated
Experience
Central Maine Community CollegeSeptember 2016 to May 2017IT student helpdesk
Auburn, Maine
  • Set up, tested and configured desktops, laptops and printers.
  • Diagnosed, installed, configured and repaired computer systems and software.
  • Set up equipment for employee use.
  • Preformed Installs to hardware, software and peripheral equipment, following installation specifications.
  • Established requirements for new systems and modifications.
  • Provided base level IT support to company personnel.
  • Reported important problems to management.
  • Handled phone calls, emails and tickets.
MarketsourceJuly 2017 to CurrentMobile Concierge
Brunswick, Maine
  • Greeted store customers promptly and responded to questions with knowledgeable service.
  • Filled out expense reports.
  • Established new customer accounts.
  • Informed management of special sales and service issues.
  • Set-up and trouble shoot cellphone issues.
ShawsSeptember 2013 to June 2017Cashier
Bath, Maine
  • Bagged merchandise by following standard procedures.
  • Operated cash register with proficiency.
  • Assessed customer needs and responded to questions.
  • Organized register supplies.
  • Provided professional and courteous service at all times.
Education and Training
Central Maine Community College2017Associate of Applied Science: Network Security/Computer ForensicsAuburn, Maine
Wiscasset High School2015Wiscasset, Maine
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Central Maine Community College
  • Marketsource
  • Shaws

School Attended

  • Central Maine Community College
  • Wiscasset High School

Job Titles Held:

  • IT student helpdesk
  • Mobile Concierge
  • Cashier

Degrees

  • Associate of Applied Science : Network Security/Computer Forensics

Similar Resumes

View All
HelpDesk-Technician-resume-sample

HelpDesk Technician

Forest Hills, New York