it specialist resume example

Worked as an IT Specialist, providing consulting services for public sector clients, mostly in the Federal space. During my time with IBM, I developed and demonstrated many technical and business skills, working for these clients:

- Defense Information Systems Agency (DISA) Secured Science and Technology Environment (SSTE)/ Assured Sharing Framework (ASF)

Technical Lead, directing team of 6 in completing technical work and deliverables

Interviewed and approved new personnell to come on the project

Identified tasks required and developed schedules for integrating customer applications with SSTE/ASF

Led effort to transition Assured Sharing Framework (ASF) to Secured Science and Technology Environment (SSTE)

Performed role of System Security Manager, identifying appropriate patches that needed to be applied to the servers and applying them

Installed and configured new VmWare vCenter instance

Troubleshot and fixed problems with Tivoli, DB2 and WebSphere products

- US Citizenship and Immigration Services - Electronic Immigration System (ELIS)

Provided System Administrator support for ~300 AIX, Solaris, Windows and Linux servers across 8 environments

Developed bash and perl scripts for monitoring purposes and integrated them with IBM Tivoli Monitoring

Improve IBM Tivoli Monitoring system by tweaking situations, event notifications and the custom-built automatic email notification system

Provided support to product SME's for managing applications and databases

- State of Florida Department of Children and Families - FSFN Transformation

Lead Rational Tools Support Team for FSFN Project. Reported status to Project Management, managed technical issues and schedules for team. Made technical decisions regarding implementation of the Rational Quality Manager (RQM), Websphere Application Server (WAS) and Rational Performance Tester (RPT)

Installed and configured WAS, RQM, RPT, Rational RequsitePro and Rational License Server in the DCF environment

Integrated WAS and RQM with Customer's Active Directory System

Created custom permissions for user groups in RQM

Build RPT scripts to test the web-based application FSFN

Developed architecture diagrams for current as-built configuration of the environments

- New York City Department of Environmental Protection - BAPPS ASP.NET Performance Testing

Developed plan to measure performance of ASP.NET web application

Installed and configured performance testing tools, including RedGate ANTS Performance Profilier and HttpWatch

Used a profiler tool to find slow SQL queries and ASP.NET functions

Analyzed Windows Server and IIS for configuration related performance defects

Categorized defects by potential benefit and cost and presented to management

Applied Windows Server and IIS performance related configuration changes

Developed and documented a testing plan

Analyzed test results

- US DoD: Task Force for Business and Stability Operations - Architect and Lead Developer

Developed a custom Access Database to facilitate in-processing of new employees

Created architectural design and database structure, used access forms for data entry and reports for data export

Developed custom Visual Basic for Applications code to facilitate user processes

Developed custom Adobe Acrobat form for data entry by future employees

Designed and developed custom PHP/MySQL web-powered database application for TFBSO Energy Team called "FuelDB"

Developed requirements and project plan for design and development of FuelDB

Designed, installed and configured COTS application stack on hosting server for FuelDB

Developed searchable and filterable data views for all data contained in database

Designed and developed FuelDB Transaction sync system to get data from another system using PHP connector

Used external open source libraries to speed development of calendar date pickers and data graph displays

- Philadelphia Police Department - PIIN Hardware Refresh

Designed new virtualized platform for existing servers, developed project schedule and presented and sold proposal to client

Implemented virtualized platform for client, including equipment installation, software installation, configuration and migration of current server images and data.

- US Customs and Border Protection - ACE Modernization - Engineering and Development Tools Team

Managed AIX and Windows Servers

Assisted in migration efforts to VMWare virtual infrastructure

Provided support to end users for Dimensions tool including custom built functionality, provide training, determine and implement solutions to problems

Developed Technical solutions, including software design of new servers

Technical Lead for Systems Engineering Tools Pilot where multiple IBM Systems Engineering products including DB2, Rational Requisite Pro, Rational Asset Manager and Rational Requirements Composer were integrated to provide requirements and business rule traceability

Created test cases for custom developed Dimensions CM database triggers

Worked with Architecture team to develop new processes, procedures and change documents following Change Management best practices to improve results

Developed Technical documentation for configuration of IBM development tools in the ACE environment

Lead ACE Project efforts for Windows Vista and Windows 7 upgrades

Administered Lotus Notes Databases and Lotus Sametime applications