LiveCareer-Resume

it personel resume example with 18+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Focus
My Goals is to obtain and start my  career and become successful in fields that can utilize my professional 10 years of Management and Hospitality experiences. I am skillful in people management, customers, service and take pride in my organization skills and will always get the job done, no matter the task.
Summary of Skills
  • Business recovery and sustainability
  • Process development
  • Conflict resolution
  • Complex problem resolution
  • Strategic planning
  • MBA
  • Excellent Customer Service
  • Weekly Attendance and Payroll
  •  Strong Microsoft Skills
  • Dailey Reporting
  • Time management
  • Dependability
  • Strong Communication
  • Technical Skills
Education
American Intercontinental University Dunwoody, GA Expected in Dec 2008 Bachelors of Business Administration : Business Management - GPA : Business Management
American Intercontinental University Dunwoody, GA Expected in Jan 2010 MBA : Business Managemnet - GPA :
Accomplishments
  • Recommended as Supervisor with in the first 3 months of starting a position.
  • Developed and distributed process for inventory management
  • Reduce process time for projects from 3 hours to 1 hour, by creating a new process.
  • Managed projects and over 130 employees through completion of project from beginning to end.
  • Maintained and manage 75% of staff for 8 years from start of contract to current.
  • Trained new and current employees on new and old processes, remotely as well on site.
  • Successfully Completed Safety Programs and Quality Specialist programs
Professional Experience
Natural Pawz - IT personel
Stratham, NH, 11/2008 - Current
  • Diagnose software and hardware problems
  • Assist faculty and staff with IT and computer issues
  • Install and configure new computers and other IT equipment
  • Identify and repair printers, copiers and adapters
  • Perform Updates on servers
  • Research and learn about new software in the market as it relates to the organizations functions.
  • Set up user stations for use
Elior - SUPERVISOR
Carlsbad, NM, 01/2008 - Current
  • Assuming operational control in the Manager's absence Possessing a thorough knowledge of all Xerox procedures, policies and contract performance requirements, deliverables, scheduling, reporting requirements and cost considerations
  • Ensuring appropriate training is conducted and documented for new and existing associates
  • Developing and managing resources (e.g.labor and supplies) required to perform the work
  • Directly or indirectly orchestrating the execution of all aspects of the day-to-day operational functions and projects as assigned by Xerox.
  • Having direct oversight responsibility for assigned functional areas and ensuring that each area performs according to contractual requirements
  • Supporting Operations Manager in and/or leading in associate coaching and development.
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Lacosta - FLOATING MANAGER
Waukegan, IL, 11/2006 - 04/2007
  • Assists Site Manager or Supervisor in offering suggestions for improvement.
  • May include new suggestions or suggestions to existing processes or procedures Assists in the training of new and existing employees
  • Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor
  • Orders paper, toner and other supplies In the absence of onsite personnel, may perform any of, but is not limited to the following duties: Processes all incoming and outgoing mail Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations Filing and labeling of documents and other materials for storage and retrieval Shipping and Receiving, including the movement of boxes and or equipment Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests.
  • May include the usage of binding, folders, laminators, etc.
  • Performs basic troubleshooting on all equipment Assists in the coordinating of work assignments to meet specific deadlines and service deliverables
  • Manage all aspects in the absence of the Site Manager or Supervisor Performs Front Desk Receptionist duties Performs other duties as required.
InnoSource Business Solutions - SITE MANAGER
City, STATE, 11/2002 - 11/2006
  • Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding Collects data for the completion of the Monthly Management Report Orders paper, toner and other supplies Processes all incoming and outgoing mail Filing and labeling of documents and other materials for storage and retrieval Managed Copy Center and performs all functions required for the delivery and completion of all copy requests.
  • May include the usage of binding, folders, laminators, etc.
  • Performs basic troubleshooting on all equipment Assists in the coordinating of work assignments to meet specific deadlines and service deliverables Performs other duties as required.
Skills
Customer Service, Customer Satisfaction, Reporting, Coaching, Hardware, Delivery, Equipment Repair, Filing, Forms, Functional, Managing, Training, Materials, Mail, Packaging, Personnel, Copiers, Policies, Printers, Processes, Receiving, Receptionist, Reporting, Research, Scheduling, Servers, Shipping, Sorting, Supervisor, Troubleshoot, Multi-task Management, Evaluating, Interviewing, Inventory Control, remote supervising

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Resume Overview

School Attended

  • American Intercontinental University
  • American Intercontinental University

Job Titles Held:

  • IT personel
  • SUPERVISOR
  • FLOATING MANAGER
  • SITE MANAGER

Degrees

  • Bachelors of Business Administration
  • MBA

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